Are you someone who thrives in a fast-paced environment, enjoys helping customers, and takes pride in delivering a high-quality service? We are excited to recruit for 6 proactive and professional Site Solutions Coordinator’s to join our Site Solutions team.

The Customer Solutions team forms the vital first connection with our customers, setting the tone for the service they can expect. Our role goes beyond simply handling enquiries — we listen carefully, offer tailored advice, and shape the right solutions from the very first interaction. Whether it’s a straightforward hire or a complex, multi-product requirement, we ensure every customer receives exactly what they need, delivered to the highest standards.
As our Site Solutions Coordinator you will be the first point of contact for all site-based customer enquiries, ensuring every interaction is handled with accuracy, and professionalism. You will be responsible for managing incoming calls, emails, and digital enquiries, offering expert guidance on suitable products and services, and accurately processing hires, off-hires, and amendments. With a consultative approach, you will identify opportunities to add value to each order and help build strong, lasting relationships with regular site contacts. You will also monitor customer satisfaction, escalate service challenges early, and ensure all transactions are completed to the highest standard.