Site Solutions Manager at CATERPILLAR ASIA PTE LTD

Belo Horizonte, Minas Gerais, Brazil -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mining Application Expertise, Operations Expertise, Field Operations, Account Management, Caterpillar Products Knowledge, Site Operations, Fleet Maintenance, Repair Processes, Dealer Operations, Project Management, Customer Focus, Effective Communications, Emotional Intelligence, Problem Solving, Influencing Skills, Negotiating Skills

Industry

Machinery Manufacturing

Description

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT IS YOUR TIME! Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. Important: - Don’t forget to include a resumé in English in your profile in Workday - Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. Role Definition: As a Site Solutions Manager, you’ll be the driving force behind Caterpillar’s success on-site, ensuring our solutions deliver maximum value for the customer. You’ll serve as the primary point of contact for the customer, dealer, and Caterpillar stakeholders, managing overall site performance and exceeding expectations. Your role is pivotal in aligning Caterpillar’s cutting-edge solutions with the customer’s operational goals and future mine plans. This role will support mine sites in Carajas region. What You Will Do: - Own the relationship: Be the single point of accountability for the customer and dealer at the site. - Understand the mine inside out: Know the customer’s applications, needs, and future plans to proactively deliver solutions. - Drive performance: Execute with urgency to meet site goals and resolve issues related to productivity, cost, and safety. - Communicate effectively: Establish clear communication plans with all stakeholders. - Innovate and influence: Gather customer feedback (VOC) to shape new product introductions and continuous improvement. - Manage risk: Anticipate business risks, escalate issues, and engage Caterpillar resources to ensure alignment and resolution. - You’ll deliver innovative solutions that improve performance, productivity, safety, and cost efficiency. - You’ll be the trusted advisor for customer and dealer leadership, influencing strategic decisions on equipment management, risk mitigation, and operational excellence. - Your work will directly impact customer development, retention, and Caterpillar’s long-term success in the mining sector. Skills: Technical Excellence: Proven mining application and operations expertise, with hands-on experience in field operations or account management. Extensive knowledge of Caterpillar products and services, including site operations, fleet maintenance, repair processes, and dealer operations. Project management experience. Industry Knowledge: Well-versed in the Mining and Heavy Equipment industries, including key trends, challenges, regulatory factors, and influential players. Adept at applying this knowledge to a variety of business contexts. Customer Focus: Ability to prioritize customer needs and satisfaction in all business decisions, leveraging insights to deliver tailored solutions that drive operational success. Effective Communications: Skilled in applying communication strategies and tools to clearly convey ideas, interpret information accurately, and build mutual understanding across diverse stakeholders. Must have strong emotional intelligence, possessing the ability to collaborate with people from diverse backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences at dealer and customer operational level. Problem Solving: Strong problem-solving, influencing, negotiating skills and the ability to deliver performance through relentless execution. Ability to align incentives and goals tied to site performance. Decision Making and Critical Thinking: Ability to analyze complex situations, evaluate options, and make informed decisions that optimize site performance and align with strategic objectives. Strong leadership and team management skills. Basic Requirements: - Bachelor's degree - Pre Advanced English Additional Information: - This role is based in Canaa dos Carajas, PA - Brazil. Ideally, the candidate will live within driving distance of the Salobo Mine to best support customer needs. - The position requires working onsite at mine 3 - 4 days per week. - This position may require up to 70% travel. Some of the offered benefits*: ·Medical plan ·Dental plan ·Medicines reimbursement ·Psychological, Legal, Social and Finance Support Program ·Private pension plan ·Profit share ·Meal assistance ·Christmas basket ·Transportation ·Life and personal insurance ·Extended maternity and paternity leave ·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport *Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html #LI Posting Dates: março 28, 2026 - abril 12, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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Responsibilities

The Site Solutions Manager will be the primary point of contact, driving site performance by ensuring Caterpillar solutions align with customer operational goals and future mine plans in the Carajas region. Responsibilities include owning customer/dealer relationships, understanding site needs, executing to meet goals, and influencing strategic decisions on equipment management and operational excellence.