JOB DESCRIPTION

Job Title: Site Supervisor
Location: Winnipeg, MB
Type: Full-time
Rate of Pay: $ 23.50 per hour
Shift: Monday - Friday 0800 - 1600
Allied Universal is currently seeking an experienced Site Supervisor to oversee day-to-day security operations at a key client site in Winnipeg. This leadership role is responsible for managing a 500-hour-per-week schedule and ensuring all assigned staff maintain high standards of professionalism, safety, and client service.

Responsibilities:

• Supervise and support on-site security personnel to ensure high performance and compliance with AUS standards
• Coordinate scheduling and shift coverage to ensure uninterrupted service
• Act as the primary liaison between frontline staff, AUS management, and client representatives
• Provide coaching, training, and mentorship to team members
• Enforce site-specific safety protocols and emergency response procedures
• Conduct incident investigations and complete detailed reports using Heliaus Device
• Monitor service quality and make improvements as needed
• Ensure smooth, effective daily operations and address any staffing or performance issues promptly

Requirements:

• Proficient in reading, writing, and speaking English, with strong reading, writing, and comprehension skills to produce clear and concise reports and understand rules, regulations, policies, and similar instructions.
• Must have at least 5 years of relevant experience, including a minimum of 2 years of supervisory experience, preferably in the retail security environment.
• Supervisor experience leading teams of 15-20 employees.
• Valid Manitoba Security Guard License.
• Strong leadership, organizational, and interpersonal skills
• Experience using Heliaus or similar reporting/scheduling platforms
• Ability to remain calm under pressure and make informed decisions
• Excellent verbal and written communication skills
• Flexible availability, including evenings, weekends, and holidays as required
• Must be at least 25 years old.
• Must possess a valid Manitoba Class 5F Driver’s License.

Benefits:

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

• Supervise and support on-site security personnel to ensure high performance and compliance with AUS standards
• Coordinate scheduling and shift coverage to ensure uninterrupted service
• Act as the primary liaison between frontline staff, AUS management, and client representatives
• Provide coaching, training, and mentorship to team members
• Enforce site-specific safety protocols and emergency response procedures
• Conduct incident investigations and complete detailed reports using Heliaus Device
• Monitor service quality and make improvements as needed
• Ensure smooth, effective daily operations and address any staffing or performance issues promptl