Site Support Assistant, New York at Study Smart Tutors

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

30.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tutor Support, Program Support, Instructional Programs, Technology Integration, Administrative Tasks, Data Review, Real-time Feedback, Classroom Observations, Instructional Modeling, Communication, Collaboration, Organization, Problem-Solving, Microsoft Office, G-Suite Apps, Educator Coaching

Industry

Education Management

Description

ABOUT STUDY SMART TUTORS: Study Smart Tutors is a college and career access organization that collaborates with partners to promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators. Our mission is grounded in closing opportunity gaps and empowering communities through high-quality, culturally responsive academic support. We offer an array of college access courses at no cost to our students or their families. We are able to accomplish this by partnering with schools, outreach programs, and other college and career access organizations to provide efficient and effective college and career access programming and classroom-based test preparation. To learn more about Study Smart Tutors visit us at www.studysmarttutors.com [http://www.studysmarttutors.com/] POSITION: Site Support Assistant The Site Support Assistant will work to ensure that partners (schools, community networks, college/career access programs, etc.) and Study Smart Tutors’ individual tutors receive support before/during/after tutoring sessions in conjunction with the expectations of the Study Smart Tutors’ Education Department. The position is a part-time, hourly position that maintains and progresses the organization’s tutoring products, practices, and persons in the New York area. The Site Support Assistant will report to the Program Manager, New York. JOB RESPONSIBILITIES The duties of the Site Support Assistant is to provide both on-site support and remote support to our tutors in planning for instructional programs, integrating technology and administrative tasks for assignments, and carrying out other directives from the team, customers, and partners. 1. Tutor and Program Support (85%) On-Site and Virtual Tutor Support: * Oversee preparations and progressions of our tutors and facilitators at a number of program locations. * Visit program sites in the NY area to ensure that all parties are effective across academic success assignments. * Support the Education Team in carrying out conversations with educators before/during assignments by joining support calls and holding weekly office hours in collaboration with our Program Manager. * Review data through various platforms to ensure tutor/facilitators are appropriately executing data collection/input for their sessions. * Provide real-time feedback and document educator evaluation through classroom observations, standardized forms, and instructional modeling. * Actively communicate with tutors through various mediums like email, Salesforce Chatter, Zoom, Google Meets, etc. On-Site Program Support * Maintain a site visit schedule to foster program partner-tutor relations. * Gather and navigate feedback from school administration, site coordinators, classroom teachers, and other program staff. * Update internal team members on program observations while on-site. 2. Team Collaboration (15%) Weekly Meetings & Strategization * Join weekly project huddles involving multiple stakeholders contributing to programmatic efforts. * Join weekly meetings with the Program Manager, NY. * Join monthly meetings with the education team to dialogue around effective methods of support and when/how site performance can be improved. QUALIFICATIONS * Bachelor's Degree in education or related field 2+ years of teaching, tutoring, or after-school experience, preferably with Title 1 schools. * Familiarity with Multi-Tiered System of Supports (MTSS) frameworks to address the academic, behavioral, and emotional needs of students in high-need urban schools. * Ability to visit program sites throughout the greater NY area weekly - approximately 3 to 4 days per week. * Experience with Upper Math, ELA, Test Prep, and Biology intervention frameworks and practices. * Effective collaboration with team members. Strong organization and problem-solving skills. Excellent written and oral communication skills. * Mastery of Microsoft Office and G-Suite Apps. Preferred Qualifications * Familiarity with Salesforce. * Background in educator coaching and program management. * Experience working with diverse student populations, including English language learners and neurodivergent learners. Understanding of Social Emotional Learning. SALARY AND BENEFITS * $25 - $30 an hour based on experience * Benefits: * 401(k) * No cost virtual counseling and therapy services * Employee Referral Program bonus eligibility * Tuition reimbursement Study Smart Tutors is an equal opportunity employer and does not discriminate in its hiring of employees on the basis of race, religion, gender or sexual orientation. For further assistance, contact the recruiting department at Recruiting@StudySmartTutors.com.

Responsibilities

The Site Support Assistant will provide both on-site and remote support to tutors regarding instructional planning, technology integration, and administrative tasks, while overseeing preparations and progressions at various program locations in the New York area. This includes visiting sites to ensure effectiveness, gathering feedback from partners, and actively communicating with tutors through various digital mediums.