Site Support at DXC Technology

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Hardware Familiarity, Attention To Detail, Multitasking, Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Time Management, Teamwork, Australian Drivers Licence, Background Check Compliance

Industry

IT Services and IT Consulting

Description

Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. DXC.com Job Description: We have a Field tech role based in Brisbane CBD, to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call). Responsibilities: Do you believe that you can?: • Provide high-quality desktop support to all types of users including at an executive level. • Initial set up and support of laptops, desktops, mobiles, and peripherals. • Support users face to face, Via telephone, and/or remote support tools. • Complete routine maintenance of standard hardware such as laptops/mobile devices. • Accurately manage and track business assets, requests, and incidents. • Prioritise new support requests and existing work orders. • Record and maintain accurate service details, time records and job notes. • Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers. • Work within the time limits as assigned for specific tasks. Knowledge and Skills: All you need is to have proven experience in: • Basic hardware and operating system familiarity. • Strong attention to detail and accuracy. • Ability to multitask. • Great interpersonal skills. • Excellent verbal and written skills. • Excellent customer service skills. • Ability to function in a fast-paced deadline-oriented environment. • Professional demeanour. • Excellent time management skills. • Strong Customer relationship building skills. • Good teamwork with peers and company personnel. • Have a currant Australian drivers Licence. • And be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.) Do People Describe You As: • An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies? • A fantastic communicator, who does everything in your power to meet customers’ needs & as someone who follows up to make sure you did the work right? • Someone looking to tackle an intense but rewarding & exciting role? Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies. If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Responsibilities

The candidate will provide high-quality desktop support to users, including initial setup and maintenance of laptops, desktops, and mobile devices. They will also manage and track business assets, requests, and incidents while ensuring safety in the workplace.