Site Support Engineer (Project Coordination/IoT/Electronic component) LT58 at Trust Recruit Pte Ltd
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

08 Sep, 25

Salary

3500.0

Posted On

09 Jun, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Powerpoint, Test Automation, C, Microsoft Office, C++, Excel, Project Coordination, Exploratory Testing

Industry

Marketing/Advertising/Sales

Description

REQUIREMENTS:

  • Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
  • Minimum 1 year experience in site project coordination
  • Knowledge of programming in C,C++
  • Knowledge of embedded electronics fundamentals
  • knowledge of LoRaWAN and related IoT products.
  • Passion for exploratory testing and test automation.
  • Knowledge on Microsoft Office (Words, Excel & Powerpoint)
Responsibilities
  • Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
  • Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company’s products or services.
  • Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
  • Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
  • Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
  • Develop and maintain in-depth knowledge of the company’s products, technologies, and industry trends.
  • Create and update technical documentation, including manuals, application notes, and technical guides.
  • Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
  • Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.
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