REPORTS TO: DIRECTOR OF PUBLIC SAFETY

Position Overview:
The Ski Patrol Supervisor (SPS) works as part of the Safety Operations supervisory team and the Safety Operations team. They responsible for overseeing the daily operations of the on-slope risk management program and ski patrol staff.
The incumbent should expect to be working outside in any, all and sometimes adverse weather conditions.
This position has a compressed schedule/two-week rotating cycle: they work a Ten and a half (10.5) hours per day (operating season) and eight (8) or ten (10) hours per day (non-operating season) depending on operational requirements. Alberta Employment Standards regarding probationary periods apply.

QUALIFICATIONS:

• Exceeds all performance requirements of a grade 3 ski patroller
• Three seasons work in Safety Operations at Marmot Basin.
• Demonstrated strong skiing ability in all mountain and snow conditions in “Advanced/Most difficult” and “Expert/Extreme” terrain
• Physically fit and able to ski with heavy loads (25+ kg). Has proven physical ability to perform all ski patroller tasks
• 80 hour advanced First Aid course or higher & Advanced first aid protocol training & Current CPR certification.
• Primary care paramedic or advanced care paramedic (preferred) with Alberta College of Paramedics accreditation
• Training Facilitator or First aid Instructor.
• Canadian Avalanche Association (CAA) Industry training Program (ITP) level 1
• CAA ITP level 2 (preferred)
• CAA ITP Avalanche Search and Rescue course (AvSar)
• CAA ITP Basic Weather Course (preferred)
• Selkirk College Ski Hill Risk Management course (preferred)
• Incident Command System (ICS) 200
• Alberta non mining blasting ticket (preferred)
• Act as a control route leader as defined by the avalanche safety plan (preferred)
• Strong communication, team leadership, employee relations and conflict resolution skills. Experience in managing, organizing and communicating with staff
• Advanced snowmobile operator
• Have a Natural Resources Canada Explosive Regulatory Division letter of approval or other approved documentation on file to handle high powered explosives
• Clear Criminal Record and Vulnerable Person Record Check on file with Human Resources (resubmitted annually)
• Completion of basic fall arrest training
• Rope rescue training/certification (preferred)
• Alberta Class 5 Driver’s license or equivalent.

PERFORMANCE REQUIREMENTS:

• Successfully complete the Marmot Basin First Aid refresher, completed the advanced first aid skill training and is able to lead teams in the advanced first aid protocols.
• Attended Marmot Basin’s annual explosives refresher
• Know and can teach all sweeps (including Eagles Ridge East)
• Daily set and advise patrol staff about on hill risk management issues and objectives
• Teach and ensure staff understand all applicable sections of Marmot Basin’s Safety Operations manual, policies, Standard Operating Procedures (SOP’s) and First Aid algorithms
• Lead the Accident investigation (AI) team. Ensure accuracy and completeness of AI’s. Turn completed AI’s over to mountain operations.
• Train staff in the need for and how to complete AI’s
• Demonstrate a high level of practical first aid experience; able to apply this experience to many situations and perform and lead patient treatment and extrication in all Marmot Basin terrain & teach these skills to others
• Communicate the need to move staff and equipment around the mountain to provided affective area coverage and incident response
• Insure readiness of first aid and other emergency response equipment
• Teach and assess staff skill with rescue toboggan (10-23) and Akia
• Teach and assess staff ability as a basic and intermediate snowmobile operator
• Heightened level of understanding of the Avalanche rescue plan and companion rescue. Act as IC on Avalanche rescue scenario and or real life situation
• Train staff in lift evacuation
• Act as the ops chief during lift evacuation training scenarios real life situations
• Deescalate tense situations, remove ski passes, escort guest from the premises. Assist or lead staff in the same
• Schedule patrol staff and insure adequate staffing to meet operational objectives
• Review and complete departmental time sheets
• Liaise between staff and payroll over any concerns
• Insure completeness of employee files
• Complete early season, end of probation, mid-season and end of season staff evaluation and reviews. Record the same in digital and hard copy format.
• Perform other staff performance management duties and disciplinary actions. Track and record the same
• Start and pass on to HR all WCB paperwork
• Accurately complete PO’s for ordering and complete them when receiving supplies
• Work with other departments in a courteous and cooperative manner.
• Read and signed off on Marmot Basin’s Employee Handbook
• Read and signed off on the Safety Operations Work Hazard Assessment
• Complete all regular currency training and Maintain training checklist(s).

• Overseeing the daily operations of the on-slope risk management program.
• Lead or assist in emergency situations including but not limited to: avalanches, first aid, Multiple Casualty Injuries (MCI), rope rescues, lift evacuations, fire, spills, fatalities, animal attacks, explosions, etc., and create teaching and training resources for the above topics
• Assist the DPS in managing staff, staff conflict, schedules, payroll, track staff training & certificates, staff performance management
• Oversee ski skills evaluations for all new department employees to ensure they meet position requirements
• Insure staff adherence to policies, procedures and guidelines
• Oversee accident investigations and insure their accuracy and completeness
• Assist the DPS in managing and maintaining the safety operations budget
• Assist with ordering of departmental supplies (purchasing, receiving).
• Liaise with Canadian Ski Patrol leaders and personal
• Organize, and prioritizing staff training
• Assist the Director of Public Safety in maintaining and presenting the Safety Operations Training Manual, Safety Operations procures/protocols, work hazard assessment and other documents as directed.
• Instruction of staff regarding on-slope risk management topics including: Hazard identification and marking, Radio communication, Toboggan handling, and other topics as directed
• Create teaching resources as well as provide instruction in the risk management of, and response to: Avalanches, First Aid, MCI, Rope Rescue, Chair lift evac, fire, spills, missing people, fatalities, animal attacks, explosions and other topics as directed
• Provide on-hill rescue, first aid and triage: attend, treat and transport patient with or without assistance
• On-slope risk management: identify and mitigate hazards on hill (run checks, hazard marking)
• Act as a Team Member during avalanche control missions, including working as an assistant blaster or blaster
• Act as the Operations Section Chief (OPS) during lift evacuations.
• Act as Incident command (IC) during avalanche rescue and missing person response
• Enforce the “Alpine responsibility code”, slow riding zones, area closures
• Identify and address safety concerns pertaining to staff and guests. Ensure supervisor(s) are made aware of residual risks of concern
• Operate snow mobiles
• Work in a safe and efficient manner as a member of the Safety Operations team
• Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, “Employee Handbook” and “Safety Operations Training Manuals”
• Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s “Privacy Policy”.
• Report all damage or problems with company vehicles to the Vehicle Maintenance Supervisor
• Other duties as assigned by the Director of Public Safety