Ski & Ride School Administrative Assistant- Winter Season at Alterra

Winter Park, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

23.75

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office 365 Suite, Office Administration, File/Data Management, Recordkeeping, Customer Service, Communication Skills, Attention to Detail, Time Management, Multi-tasking, Problem Solving, Data Entry, Confidentiality, Team Collaboration, Skiing/Snowboarding

Industry

Hospitality

Description

Seasonal Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more Position Summary: The Ski & Ride School (SRS) Administrative Assistant will follow all WP policies and procedures, and all applicable laws (federal, state, and local). This is a full time, seasonal role. Start date must be between 9/6/25 and 9/20/25. Two administrative assistants facilitate a wide variety of tasks & serve as a primary resource for all 400+ SRS staff. The SRS admin team focuses on onboarding/offboarding, gear storage assignments, scheduling & timekeeping, data management, and being generally knowledgeable on the School and employee life. This person maintains a helpful and professional countenance throughout all communications (in-person, email, phone, text, and radio). The Admin Assistant must reliably & accurately perform daily tasks, larger projects, data entry within multiple systems, and facilitate any incident paperwork including Workman’s Comp. This person must maintain privacy for all personal information and communications. This individual accurately and efficiently supports the many efforts of the SRS Administrative Team to ensure a high quality employee experience. WAGE: The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits. Hourly pay range: $21.50 - $23.75 per hour ESSENTIAL DUTIES Works closely with Administrative Supervisor to maintain various personnel records, databases, and logs. Initiates follow-up actions with the SRS leadership team when appropriate. Onboard and offboard seasonal staff including RTP & Flaik profile management. Complete all required steps for each individual in an organized manner. Regularly interface with HR. Maintain and update daily schedule & timekeeping entry with a strong emphasis on accuracy. Complete and log a high volume of schedule changes. Monitor attendance and other indicators of performance. Follow up with the SRS leadership team if any disciplinary action is required. Assign staff storage areas, supervisors, and schedule rotation groups. Maintain useable lists and records. Process paperwork for guest incidents, workman’s comp, doctor’s notes, and disciplinary action. Works regularly with Patrol, Risk & Safety, and HR to ensure paperwork is thorough and on time. Respond to or troubleshoot routine inquiries and problems in a variety of systems without direct oversight. Communicate solutions via various methods (in-person, phone, email, text, radio). Prioritize team needs and projects within a walk-in office environment. Regularly responsible for handling personal data. Maintain strict confidentiality at all times. Understand, adhere to, and enforce all Resort and SRS policies and procedures. Maintain a clean and professional working area. Routine maintenance of office equipment including interfacing with IT or other program administrators if needed. Assist other departments within SRS as needed including, but not limited to, lessons, private lesson desk, support staff, guest services, etc. Other duties as assigned. This list is not intended to be an all-inclusive description of the tasks required in the position. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this Resort and position, the responsibilities of this position may change EDUCATION & EXPERIENCE REQUIREMENTS: Education: High School diploma or equivalent (GED) is required. Bachelor’s or Associate’s degree is preferred. Experience: Experience with Office 365 suite is required. One year experience in office administration, file/data management, recordkeeping, HR, customer service, or similar is required. Experience with RTPOne, flaik, and/or Workday is preferred. Must have well-developed and professional communication skills. Highly accurate and consistent attention to detail especially in a repetitive environment. Proactive; curious; eager to learn & explore new systems; ready to problem solve. Self-starter with excellent time-management and multi-tasking abilities. Able to work towards and achieve multiple goals or deadlines simultaneously. Ability to work on a computer constantly throughout the day & amidst interruptions is required. Enjoy working within a tight knit team including regular and open feedback, task sharing, and clear communication in a shared environment. Ability to ski/snowboard or willingness to learn is preferred. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, transport supplies, and operate a computer and other office productivity machinery. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. We are a community of explorers and adrenaline junkies; sight seers and nature lovers; lifelong skiers and fly fishing fanatics; mountain bikers and peak hikers… The opportunities for mountain adventure are endless, but we all share one common goal….to Venture Out!

Responsibilities

The Ski & Ride School Administrative Assistant will manage onboarding/offboarding, scheduling, data management, and incident paperwork for over 400 staff members. They will maintain accurate records and ensure a high-quality employee experience.