Ski School Sales Reservationist - Winter Seasonal at Jackson Hole Mountain Resort Corporation

Teton Village, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication, Organization, Detail Orientation, Teamwork, Computer Skills, Cash Handling, Skiing, Snowboarding, Telephone Skills, Interpersonal Skills, Problem Solving

Industry

Travel Arrangements

Description

Jackson Hole Mountain Resort JOB DESCRIPTION JOB TITLE: Ski School Sales Reservationist DEPARTMENT: Mountain Sports School Sales REPORTS TO: MSS Sales Manager FLSA STATUS: Non-exempt CLASSIFICATION: Seasonal FT/PT GENERAL PURPOSE * To provide efficient sales and reservations of Class Lessons for Children and Adults, Lift tickets, Rental Packages as well as other Mountain Sports School Products. * To provide the highest level of service for our customers. * This position has the opportunity to train for the position of Sales Reservationists. ESSENTIAL FUNCTIONS * Through active participation in training, gain a thorough knowledge of the Resort POS Sales System. * Provide guests with product information and assist customers in selecting the lesson product(s) best suited to their needs and goals. * Understand all aspects of the Mountain Sports School Operation including booking procedures for private lessons and Childcare, and on-snow procedures. * Understand the unique aspects of each sales location: Bridger Activities Desk, Kids Ranch, Jackson Hole Sports, and Four Seasons. * Maintain up-to-date information on availability and book lessons accordingly. * Assure proper cash handling and charge procedures. * Assist in other aspects of the Mountain Sports School Operation as needed. SPECIFIC FUNCTIONS: KIDS RANCH * Assist customers in our multi-purpose Children’s Sales, Childcare and lesson facility, specializing in activities for children ages 6 months to 17 years. * Assist in the management of on-line reservations, including taking phone reservations, answering e-mail, processing and registering guests. * Provide customers with an efficient check in process and collection of paperwork including Liability Release forms. * Assist in all aspects of the Kids Ranch and Mountain Sports School Operation, as needed, including the magic carpet, daycare and lunch facilities. SPECIFIC FUNCTIONS: BRIDGER ACTIVITIES DESK * Assist customers in our main Sales facility, specializing in class lesson products, lift tickets, rental packages, and local programs for adults. * Assist in other aspects of the Mountain Sports School Operation as needed. OTHER FUNCTIONS * Insure that all liability release forms and other paperwork are accurately signed and filed. * Maintain high standards regarding policies and procedures of the Jackson Hole Mountain Resort. * Maintain a neat, clean and safe work area and building. * Provide general information regarding other areas of the Jackson Hole Mountain Resort Operation. SUPERVISORY DUTIES * N/A -- Employees are held accountable for all duties of this job-- JOB QUALIFICATIONS KNOWLEDGE, SKILLS & ABILITY: * Genuine desire to deliver quality service to JHMR Guests. * Strong work ethic. * Well organized and detail oriented. * Strong verbal communications skills. * Strong computer skills and ability to learn new programs. * Strong Interpersonal skills. Ability to work as part of a team. * Telephone skills. * Ability to handle and account for money accurately. * Basic knowledge of and interest in skiing and snowboarding. EDUCATION OR FORMAL TRAINING: * High School Diploma EXPERIENCE: * Customer Service experience- in person and over phone * Computer experience in school or business environment * Cashiering and money handling MATERIAL AND EQUIPMENT DIRECTLY USED: * Computer * Multiple line phone * Standard office equipment WORKING ENVIRONMENT/PHYSICAL ACTIVITIES: * Office environment Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. AAP/EEO STATEMENT Jackson Hole Mountain Resort is an AAP/EEO Employer committed to a drug free workplace.

Responsibilities

The Ski School Sales Reservationist is responsible for efficiently selling and reserving class lessons, lift tickets, and rental packages while providing excellent customer service. This role includes training on the Resort POS Sales System and assisting customers in selecting the best products for their needs.