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Skilled Technician at Carglass Germany

Goslar, Lower Saxony, Germany -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Training, Customer Needs Understanding, Value Added Product Sales, Policy Compliance, KPI Achievement, Tool Maintenance

Industry

Vehicle Repair and Maintenance

Description

The role holder demonstrates core skills, knowledge, and competence in all role requirements, and is improving capability and proficiency ▪ Is technically trained for “Standard” jobs but may not have put all training into practice and is exposed to “complex” jobs with supervision ▪ Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks ▪ Responds effectively by understanding and listening to customer needs to deliver great service ▪ Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS) ▪ Understands company policies and procedures and complies with them ▪ Understands and works towards branch and personal KPIs ▪ Maintains tools and related kit in good condition Carglass® gehört zur Belron® Gruppe, dem weltweit größten Unternehmen für die Reparatur, den Austausch und die Rekalibrierung von Fahrzeugglas, das in 40 Ländern auf 6 Kontinenten vertreten ist. In Deutschland liegt unsere Hauptverwaltung am Rande von Köln. Hier geben wir jeden Tag unser Bestes, um die Fachkräfte in unseren Service-Centern und mobilen Einheiten bestmöglich zu unterstützen. In unserem Costumer Contact Center in Bonn stehen wir in rund 1,2 Mio. Kontakten pro Jahr unseren Kund*innen bei allen Fragen und Anliegen vertrauensvoll zur Seite. Wir wissen, dass wir nur gemeinsam unsere Ziele erreichen können und sind auf der Suche nach tatkräftiger Unterstützung. Nimm' deine Zukunft in die Hand und mach' mit uns den Unterschied!

Responsibilities

The role holder is expected to demonstrate core skills and knowledge in all job requirements while actively improving capability and proficiency in technical tasks. This includes effectively responding to customer needs to deliver great service and identifying opportunities to present and sell Value Added Products and Services.