We are seeking a detail-oriented and persistent Skip Tracer to join our Auto Collections team. The ideal
candidate will specialize in locating customers with delinquent auto loan accounts aged 91 days and beyond,
working closely with internal collectors, account managers, and external repossession agents to secure asset
recovery and minimize losses.
Job Description:

Responsibilities/Duties:

• Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
• Utilize various skip tracing tools, databases, social media, and public records to gather accurate

and actionable information.

• Maintain regular communication with third-party repossession agents, providing real-time updates

on leads, addresses, and vehicle locations.

• Document all skip tracing efforts, findings, and updates in the collections management system with

accuracy and timeliness.

• Collaborate with internal collections staff to align skip tracing strategies with overall recovery

efforts.

• Monitor accounts in the skip queue and recommend next actions based on trace results and risk

evaluation.

• Adhere to all federal and state compliance requirements, including FDCPA and company policies.

Qualifications and Education Requirements

• Minimum 2 years of prior backend skip tracing collections experience is a

requirement for this position.

• Team oriented
• Ability to thrive and work in fast paced environment.
• Goal oriented
• Proficient knowledge of FDCPA
• Excellent verbal and written communication skills.
• Excellent interpersonal and organization skills.
• Detail-oriented with strong problem-solving and analytical skills.
• Strong ability to multitask and work independently under high pressure.
• Must meet daily, weekly, and monthly individual /departmental goals.
• Ability to received, retain and implement receive effective feedback.

• Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
• Utilize various skip tracing tools, databases, social media, and public records to gather accurat