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Sky Phygital - Relationship Manager-Sky Channel-Phygital at Kotak Mahindra Bank

New Delhi, delhi, India -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Customer Engagement, High-Net-Worth Individuals (HNWI), Priority Banking, Cross-selling, Lead Generation, Sales Initiatives, Customer Service, Relationship Records Maintenance, Communication Skills

Industry

Banking

Description

As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer relationships, enhancing engagement, and driving cross-sell opportunities across the bank’s product suite. You will be expected to source new customers through lead generation models and field support, while ensuring a high standard of customer service and adherence to bank policies. The role also involves coordinating with product managers and group companies to deliver a seamless banking experience, conducting sales initiatives, and maintaining detailed relationship records. This position is ideal for professionals with a strong sales orientation, excellent communication skills, and a passion for building long-term client relationships in a dynamic banking environment.

Responsibilities

The role involves acquiring and managing High-Net-Worth Individuals within the Priority Banking segment, focusing on deepening relationships and driving cross-sell opportunities across the bank's product suite. Responsibilities also include sourcing new customers, ensuring high customer service standards, and coordinating with internal teams for a seamless banking experience.