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Sky Service Card Retention - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Thane, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Retention, Communication Skills, Problem-Solving, Microsoft Office Suite, Record-Keeping, Efficiency, Adaptability, Organizational Skills, Attention To Detail, Fluency In English

Industry

Banking

Description
The Sky Service Card Retention - RM role is a critical position within the Kotak Mahindra Bank Ltd. Contact Centre Inbound department. You will be responsible for retaining customers who hold Sky Service Cards, ensuring their continued satisfaction, and providing excellent customer support. This role requires a proactive and customer-centric approach to ensure a positive customer experience.
Responsibilities
The primary responsibility is retaining customers who hold Sky Service Cards by ensuring their continued satisfaction and providing excellent customer support. This role demands a proactive and customer-centric approach to maintain a positive customer experience.