Log in to Y-Axis Job Site

Log in with

Don't have an account? Create an account

Need some help?
Talk to us at +91 7670800001

Sign up to Y-Axis Job Site

Sign up with

Please choose a username.

Use this as Whatsapp number

I accept the Terms & Conditions

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Sky Service Potential - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Retail Liabilities, Credit Cards, Cross-Selling, Quality Assurance

Industry

Banking

Description

The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.

Responsibilities

The CEC Officer is responsible for delivering exceptional customer service through inbound calls. This includes handling queries related to Retail Liabilities and Credit Cards while focusing on customer satisfaction.