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Sky Service Potential - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank

Thane, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inbound Calls, Problem-Solving, Communication, Analytical Skills, CRM Systems, Customer Support Tools, Time Management, Organization, Adaptability, Professionalism, Teamwork

Industry

Banking

Description

As a Sky Service Potential - RM-Sky Channel-Contact Centre Inbound, you will be the voice of Kotak Mahindra Bank Ltd, delivering an exceptional customer experience. Your primary focus will be on resolving customer inquiries and concerns, ensuring their satisfaction and loyalty. You will play a crucial role in maintaining our high standards of customer service and contributing to the bank's success.

Responsibilities

The primary focus of this role is resolving customer inquiries and concerns as the voice of Kotak Mahindra Bank Ltd, ensuring high levels of customer satisfaction and loyalty. This involves maintaining high standards of customer service while contributing to the bank's overall success.