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Sky Service Potential - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank

Thane, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Analytical Skills, Critical Thinking, Microsoft Office Suite, Time Management, Organizational Skills, Customer-Centric Approach, Adaptability, English Fluency

Industry

Banking

Description

As a Sky Service Potential - RM, you will be the first point of contact for our customers, handling their inquiries and concerns with a high level of professionalism and empathy. Your role is crucial in maintaining customer satisfaction and loyalty, as you will be the face and voice of Kotak Mahindra Bank Ltd. Your primary focus will be on resolving customer issues and providing accurate information about our products and services.

Responsibilities

The role involves being the first point of contact for customers, professionally handling inquiries and concerns while maintaining high customer satisfaction. Primary focus will be on resolving customer issues and providing accurate information regarding bank products and services.