Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Sky Service Product - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Satisfaction, Team Leadership, Training, Mentoring, Customer Experience, Problem-Solving, Analytical Skills, Communication, Interpersonal Skills, CRM Systems, Organizational Skills, Attention To Detail

Industry

Banking

Description
The Sky Service Product RM will play a vital role in our Sky Channel-Contact Centre Inbound department, overseeing a team of customer support executives. Your primary focus will be to enhance customer satisfaction and loyalty by providing efficient and effective support. You will lead, train, and mentor your team to deliver an exceptional customer experience, ensuring a seamless journey for our valued customers.
Responsibilities
The Sky Service Product RM will lead and manage a team of customer support executives within the Sky Channel-Contact Centre Inbound department. The primary focus is enhancing customer satisfaction and loyalty through efficient and effective support delivery.