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Sky Service Product - RM-Sky Channel-Contact Centre Inbound at Kotak Mahindra Bank
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Satisfaction, Customer Loyalty, Contact Centre Management, Inbound Support, Team Leadership, Customer Experience, Communication, Interpersonal Skills, Problem-Solving, Analytical Abilities, Customer-Centric Approach, CRM Systems, Time Management, Organizational Skills

Industry

Banking

Description
The Sky Service Product RM will play a vital role in driving customer satisfaction and loyalty for Kotak Mahindra Bank Ltd. This role involves overseeing and enhancing the performance of the Sky Channel-Contact Centre Inbound department, which provides support to customers across various industries. The successful candidate will lead a team of customer support executives, ensuring they deliver an exceptional and seamless customer experience.
Responsibilities
The role involves overseeing and enhancing the performance of the Sky Channel-Contact Centre Inbound department, which provides support to customers across various industries. The successful candidate will lead a team of customer support executives, ensuring they deliver an exceptional and seamless customer experience.