Sleep Patient Coordinator at Albany ENT & Allergy Services P C

Albany, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

21.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Communication, Attention to Detail, Critical Thinking, Collaboration, Computer Skills, Medical Office Experience

Industry

Medical Practices

Description

Description Are you a problem solver at heart? Do you like to help people and have excellent organization and customer service skills? If so, Albany ENT & Allergy Services has the opportunity for you! The Sleep Patient Coordinator is responsible for handling all sleep related matters including sleep study referrals, obtaining sleep study reports, and all other patient inquiries for their sleep related needs. This position orders new or replacement CPAP/APAP machines and other durable medical equipment (DME). The Sleep Patient Coordinator is responsible for being the Inspire Therapy liaison for Albany ENT. We offer a hybrid work schedule once training is complete. Duties & Responsibilities Responsible for processing sleep tasks from providers and staff, which consists of scheduling sleep studies and referrals, obtaining reports, contacting patients and insurance companies, etc. Process APAP/CPAP/BiPAP orders and supply requests for other medical equipment. Respond to all inquires from patients and DME companies. Act as a liaison with Inspire Therapy which consists of coordinating care with patient, provider, and Inspire Therapy. Monitor incoming sleep faxes, import data, reports, communication, and other documents into patient’s chart. Completes chart prep by obtaining clinical documentation and physician referral information to ensure that clinical notes and diagnostic reports are available prior to scheduled patient office appointment. Communicates with attention to the dignity and individual health needs of each patient while applying HIPAA rules. Requirements High school diploma or GED. Experience in medical office and/or customer service preferred. Proficient computer skills including ability to master the office’s practice management software. Consistent professional conduct, meticulous attention to detail, critical thinking skills and a positive and collaborative attitude are essential. Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals. Compensation: The compensation range for this position is $18.00 to $21.00. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications. Albany ENT & Allergy Services is proud to have been named a Best Place to Work in the Capital Region for 2023, 2024 and 2025. Albany ENT offers a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays. If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!

Responsibilities

The Sleep Patient Coordinator handles all sleep-related matters, including scheduling sleep studies and obtaining reports. They also act as a liaison for Inspire Therapy and manage patient inquiries regarding sleep-related needs.