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Slot Attendant- Graveyard at Boomtown Casino Biloxi

Verdi, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

11 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Casino Maintenance, Customer Service, Basic Mathematics, Equipment Testing, Conflict Resolution, Security Awareness

Industry

Gambling Facilities and Casinos

Description

Description Conducts minor general casino maintenance and/or service on casino machines and equipment. Fills machines with coins whenever a fill is required. Tests coin and cash equipment prior to counts. Examines malfunctioning slot machines to determine possible cause of malfunction. Adjusts and repairs machines where possible and escalates problems to the Slot Technician on duty. Collects coins and currency from change machines and makes settlements with cashier cage to balance assets and cash retrieved from the machines. Prepares written authorization for jackpot payouts and presents to Cashier and/or Casino management based on established Casino Operation policies. Conducts daily inspections of the casino machines and equipment. Maintains a constant presence throughout the Casino. Walks around the Casino to assist guests and provide general information. Extends courtesy and helpful gaming information to guests. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns. Maintains an awareness of the guests to avoid possible security problems. Observes players and machine operation for improper use or possible security problems. Notifies management and/or security of suspicious behavior FREE EMPLOYEE MEAL per shift! Shift- Graveyard Requirements Must be 21yrs or older. Able to obtain a Nevada Gaming Card. Knowledge of Casino Marketing practices helpful, but not required. Basic mathematical skills required. Customer service skills required

Responsibilities

Perform minor maintenance and service on slot machines, including filling coins and troubleshooting malfunctions. Provide high-quality customer service to guests while monitoring the floor for security issues.