POSITION SUMMARY:
The Slot Supervisor oversees and monitors a shift as well as managing the duties of the Slot Attendant. Ensures that the slot operation is operated in accordance with AGLC Terms and Conditions and Operating Guidelines, Gaming and Liquor Act, Gaming and Liquor Regulations and all board policies.
KEY ACCOUNTABILITIES:
- Ensures slot equipment is maintained and issues reported to Gaming Officials immediately
- Ensures all Slot associates are familiar with Fraud, Counterfeit and FINTRAC procedures
- Provides daily financial information as per AGLC and Company policies
- Oversees the daily count and ensure the integrity of the Count Rooms and equipment
- Oversees and monitors a shift
- Provides exceptional guest service excellence
- Monitors the gaming floor to ensure slot integrity
- Provides basic technical support for slot machines; machine malfunction diagnosis
- Responds to and resolves guest issues
- Oversees ATM floats, operations and maintenance
- Oversees Keno and lottery operations
- Implements and maintains slot operations policies and procedures
- Manages other initiatives or duties as required
EDUCATION AND QUALIFICATION REQUIREMENTS:
- Grade 10 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office an asset
- Minimum 2 years of experience in a Casino: slot operations and supervisory perience preferred
- Familiar with FINTRAC, counterfeiting and money laundering procedures
- First Nations experience an asset
- Criminal Record Clearance mandatory
- Experience: 1 year
- Work Location: In person
COMPLIANCE REQUIREMENTS
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
LICENSING OR CERTIFICATION REQUIREMENTS
For positions that require special certification, the appropriate level of certification will be maintained.
Job Types: Full-time, Part-time, Casual
Pay: $18.00-$20.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care
Ability to commute/relocate:
- Morley, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervising: 1 year (required)
- Slot Attendant: 1 year (preferred)
Licence/Certification:
- AGLC Certifications (required)
Work Location: In perso
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