Slot Supervisor - Wendover at Maverick Colorado LLC

West Wendover, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Customer Service, Communication, Organizational Skills, Time Management, Prioritization, MS Word, Excel, PowerPoint, Access, Problem Solving, Safety Compliance, Conflict Resolution

Industry

Gambling Facilities and Casinos

Description

Description The Slot Supervisor is responsible for supervising and coordinating activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules. Responsibilities and Duties Responsible for the profitability of the Slot Department. Supervise Slot office staff. Ensure proper orientation and training of all Slot procedures. Comply with all company and departmental policies and procedures. Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. Approve slot vouchers for payouts as required. Monitor operational quality or safety. Monitor patron activities to identify problems or potential problems. Verbal & aesthetically pleasing communication skills. Perform related and/or other duties as required. Requirements EDUCATION, EXPERIENCE AND TRAINING: Must be 21 years of age or older. College degree or equivalent education/experience preferred Must obtain a Nevada Gaming card. Title 31 training. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED: Must have management experience. Excellent verbal and written communication skills required. Excellent customer service skills a must. Must be proficient in MS Word, Excel, PowerPoint, Access and the Internet. Solid organizational, time-management and prioritization skills. Must work well in stressful, high-pressured situations. Honesty and Integrity. Team members will enjoy: 80 hours Paid Time Off Medical, Dental and Vision Basic Life Insurance 401K Education Reimbursement Program Career Development and Advancement Opportunities Team Member Referral program ($300 per team member referred!) And more! Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers.

Responsibilities

The Slot Supervisor manages slot department staff, oversees daily operations, and ensures high-quality service for patrons. They are responsible for verifying payouts, performing machine maintenance, and enforcing safety and company policies.