Slot Technician at USPI

Alpine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Repair, Maintenance, Troubleshooting, Parts Adjustment, Installation, Preventive Maintenance, Lubricating, Adjusting Components, Optioning, Documentation, Inventory Management, Teamwork, Gaming Regulations Compliance, Guest Service

Industry

Description

GENERAL SUMMARY The Slot Technician is responsible for the repair and maintenance of all slot related equipment including slot machines and components, on floor slot monitoring systems, on floor ticket printer accounting systems, slot signage and progressive controllers, and other equipment as assigned. The Slot Technician I makes timely and efficient repairs when a Slot Floor Person cannot complete a repair and when malfunctions are discovered. Regular duties include testing, troubleshooting, parts adjustments or replacement, clearing coin, currency, and ticket jams, game "optioning", installation of new equipment and preventive maintenance (cleaning, lubricating and adjusting components as appropriate). The Slot Technician I assists all Slot Floor Persons in providing fast courteous friendly and helpful service to all guests and trains other team members on the proper operation and repair of equipment. The Slot Technician I follows all laws, gaming regulations, and policies and procedures. CORE SCOPE OF POSITION * Makes eye contact with guests, addresses guests by name, if known, and wishes each player "Good Luck". * Provides fast, friendly, courteous and helpful service to all guests and team members. * Repairs slot equipment quickly and efficiently in order to get guests and machines "back in play" with minimal disruption. * Performs testing procedures on machines as required. * Replaces machine parts and components when no other means of timely repair are available. * Clears coin, currency, and ticket jams that cannot be accomplished by Floor Persons. * Installs new slot related equipment with proper "optioning" and configurations. * Performs scheduled and "as needed" preventive maintenance on machines and equipment. * Documents all repairs made to slot related equipment and completes documentation thoroughly and accurately. * Orders parts and supplies and maintains inventories when assigned. * Safeguards company assets. * Promotes teamwork within Slot Operations and with other departments. * Follows all laws, gaming regulations, policies and procedures and reports violations to the Slot Performance Supervisor. * Wears an in-ear communications device while performing job duties and responsibilities. * Attends all scheduled team member meetings and trainings. * Maintains knowledge of and effectively promotes company services and players’ club program. * Adheres to all company and department policies, procedures, and standard operating guidelines. * Adheres to all hygiene and safety standards. Ensures that a clean, safe, hazard-free work environment is maintained. * Performs all other related duties as assigned. Hiring Preference: The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. STYLE SERVICE COMMITTMENT All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work! INTERACTION * Interacts with internal and external guests with a positive attitude and professionalism at all times. SUPERVISION * Does not provide supervision to others.

Responsibilities

The Slot Technician is primarily responsible for the timely and efficient repair and maintenance of all slot-related equipment, including machines, monitoring systems, printers, and signage, stepping in when Slot Floor Persons cannot complete a repair. Duties also involve performing testing, clearing jams, installing new equipment, conducting preventive maintenance, and thoroughly documenting all repair actions.