Slots Key Attendant - Wendover at Maverick Colorado LLC

West Wendover, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

13.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Asset Safeguarding, Slot Payout Processing, Dispute Resolution, Confidentiality, Minor Repairs, Machine Cleaning, Complaint Handling, Communication Skills, Attention to Detail, Accuracy, Punctuality, Math Skills, Handling Money

Industry

Gambling Facilities and Casinos

Description

Description The Slots Key Attendant complies with all company and departmental policies. Provides friendly, courteous and efficient service to customers in assigned area(s); through teamwork with floor cashiers, ensure prompt response to all customers’ needs. Must be 21 years of age or older. Position works between Wendover Nugget Hotel & Casino and Red Garter Hotel & Casino. In this role you will: • Safeguard company assets at all times. • Circulate assigned slot machine area. • Ensure great customer service and prompt response to customer needs at all times in tandem with other team members. • Prepare or approve all slot payout vouchers for fills and jackpots. • Assist in resolving all customer disputes. • Observe strict confidentiality in regards to company matters. • Make minor repairs and adjustments to slot machines as needed. • Clean interior/exterior of slot machines. • Answer customer complaints and questions regarding slot machines within his/her authority and ability to do so. • Create a friendly atmosphere for guests and coworkers. • Perform related and/or other duties as required. Requirements To be successful in this role, you should have previous experience and knowledge that includes: • High school education, GED or equivalent experience.• Experience in gaming industry preferred. • Ability to obtain and maintain State of Nevada Gaming Card.• Must be punctual and have regular and reliable attendance • Must be able to work in a standing position for long periods of time (up to 8 hours). • Perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with minimum supervision. • Outgoing personality, positive attitude, strong communication skills, and pleasant/clean appearance. • Ability to satisfactorily communicate in English with guests, co-workers and management. • Possess basic math skills and have the ability to handle money. • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40lbs. • Honesty and Integrity is a must. Performs related and/or other job duties as required. Team members will enjoy: Paid Time Off Medical, Dental and Vision Basic Life Insurance 401K Education Reimbursement Program Career Development and Advancement Opportunities Team Member Referral program ($300 per team member referred!) And more!

Responsibilities

The Slots Key Attendant must provide friendly and efficient customer service in assigned slot areas, ensuring prompt responses through teamwork with cashiers. Key duties include safeguarding company assets, preparing or approving slot payout vouchers for fills and jackpots, and assisting in resolving customer disputes.