Slots Supervisor / $19 - $21 hr + weekly tips - Maverick Casino & Hotel Elk at Maverick Colorado LLC

Elko, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

21.0

Posted On

16 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Customer Service, Verbal Communication, Written Communication, MS Word, MS Excel, MS PowerPoint, MS Access, Time Management, Prioritization, Organizational Skills, Conflict Resolution, Staff Supervision, Operational Quality Monitoring

Industry

Gambling Facilities and Casinos

Description

Description The Slots Supervisor will be responsible for supervising and coordinating activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules. Must be 21 years of age or older. Position works between Maverick and Gold Country. *Housing options available after 90 days* Team Members Will Enjoy: • Paid Time Off • Flexible schedules • Medical, Vision, and Dental insurance • Short-Term/Long-term Disability Insurance • Education Reimbursement up to $5,250 annually • 401k plan • Employee meal discount program • And more! In this role you will: • Supervise Slot office staff. • Responsible for the profitability of the Slot Department. • Ensure proper orientation and training of all Slot procedures. • Comply with all company and departmental policies and procedures. • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. • Approve slot vouchers for payouts as required. • Monitor operational quality or safety. • Monitor patron activities to identify problems or potential problems. • Verbal & aesthetically pleasing communication skills. • Perform related and/or other duties as required. Requirements To be successful in this role, you should have previous experience and knowledge that includes: • Management experience required. • Excellent verbal and written communication skills required. • Excellent customer service skills a must. • Must be proficient in MS Word, Excel, PowerPoint, Access and the Internet. • Solid organizational, time-management and prioritization skills. • Must work well in stressful, high-pressured situations. • Honesty and Integrity. • College degree or equivalent education/experience preferred • Must obtain a Nevada Gaming card. • Title 31 training. • Must be 21 years of age or older. WORKING CONDITIONS: This position typically works varied shifts, including weekend and holidays. Must be able to lift 25 pounds; this position would require business professional attire. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.For more information on E-Verify, or if you believe that your employer have violated its E-Verify responsibilities, please contact DHS.888-897-7781E-Verify.gov

Responsibilities

Supervise slot department staff and coordinate activities to ensure high-quality service for patrons. Manage the profitability of the department, handle player complaints, and oversee the technical functioning and payout of slot machines.