Small Business Banker - Melbourne
Job number: 802768
Primary position location: VIC- South East region
Category: Banking & Financial Services
Work type: Permanent Full time

Closing at: Sep 5 2025 - 23:55 AEST

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• Be supported to grow your career at NAB.
• Make a real difference for our customers and communities.
• Join a team of high performing individuals supporting business clients with up to $2 million business lending.

• Undertake sales related requirements for a portfolio of Small Business customers.
• Build relationships with Business Partners to create and action new business opportunities and support our customers.
• Action and manage Salesforce opportunities & national leads.
• Increase our customers “Bank of Choice” footprint and undertake retention related activities for existing customers.
• Perform credit analysis and approve requests for temporary excesses/increased limit requirements.
• Provide coaching, lead actions and role model great behaviours across the broader business.
• Managing lending and product requests for small business customers.
• Understanding customers business needs to provide holistic banking solutions.
• Increasing the portion of ‘Mybank’ customers within the portfolio with the number of interactions and referrals.
• Accountable for managing customer complaints and escalations until resolution is reached.
• Coaching and development of less experienced bankers within the team and developing associates.
• Drive customer portfolio risk and compliance.
• Establish and maintain Working Relationships with key stakeholders (Retail, NAB Partners and other Business Partners).