Small Business Banker - Melbourne at NAB
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

25 Nov, 25

Salary

0.0

Posted On

25 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Banking/Mortgage

Description

Small Business Banker - Melbourne
Job number: 802768
Primary position location: VIC- South East region
Category: Banking & Financial Services
Work type: Permanent Full time

Closing at: Sep 5 2025 - 23:55 AEST

Favourite

  • Be supported to grow your career at NAB.
  • Make a real difference for our customers and communities.
  • Join a team of high performing individuals supporting business clients with up to $2 million business lending.
Responsibilities
  • Undertake sales related requirements for a portfolio of Small Business customers.
  • Build relationships with Business Partners to create and action new business opportunities and support our customers.
  • Action and manage Salesforce opportunities & national leads.
  • Increase our customers “Bank of Choice” footprint and undertake retention related activities for existing customers.
  • Perform credit analysis and approve requests for temporary excesses/increased limit requirements.
  • Provide coaching, lead actions and role model great behaviours across the broader business.
  • Managing lending and product requests for small business customers.
  • Understanding customers business needs to provide holistic banking solutions.
  • Increasing the portion of ‘Mybank’ customers within the portfolio with the number of interactions and referrals.
  • Accountable for managing customer complaints and escalations until resolution is reached.
  • Coaching and development of less experienced bankers within the team and developing associates.
  • Drive customer portfolio risk and compliance.
  • Establish and maintain Working Relationships with key stakeholders (Retail, NAB Partners and other Business Partners).
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