Responsibilities include but are not limited to:
* Represents the bank in conducting active prospect and customer business
development activities with small business clients (-$5MM in revenue size)
designed to generate new deposit, loan, treasury and other fee income and
related business for the line of business while meeting any of the Bank's
assigned and/or prospective business customers' needs.
* Manages relationships with small business banking clients through a
consistent process of outreach, nurturing and growth.
* Establishes strong referral network and relationships with real estate
agents, brokers, CPA's, accountants, attorneys, and other Centers of
Influence (COI's).
* Develops strong professional relationships with other Bank department
associates as well as supplemental business lines and vendors to cross sell
and generate appropriate business product and service recommendations to help
clients meet their goals and expand client relationships.
* Actively collaborates with other lines of business to ensure the clients
specific needs are met.
* Provides quality customer service to existing customers and accounts through
problem resolution and maintains consistent communications with clients
through onsite visits and outbound calls.
* Develops and maintains intimate knowledge of the policies, Bank guidelines
for their business line.
* Refers lending opportunities to Business Banking and Middle Market, treasury
management, Highland Capital, FiServ and ADP, residential mortgage, and
deposit relationships to bank partners.
* Participates in civic and community activities to promote the Bank's diverse
products and services, maintain professional network relationships and
strengthen community ties.
* Serves on CRA Board or committee to help strengthen communities and meet
Bank's CRA objectives.
* Interview loan applicants, completing applications and gathering required
documentation in order to have a full understanding of the customer's
financial picture.
* Educates the borrower on business line process, structure, and set
expectations.
Qualifications
Required Skills:
* Excellent interpersonal skills and written and verbal communication skills.
* Ability to calculate figures and amounts such as discounts, interest and
percentages.
* Ability to work independently, manage multiple projects and meet deadlines.
* Ability to prioritize and organize assignments while working on multiple
projects simultaneously.
* Intermediate PC skills, knowledge of Microsoft Office software and referral
tracking programs such as Sales Force.
Required Experience:
* High School diploma or GED with a minimum of 3 years of related bank lending
sales experience or a combination of sales/credit analysis experience.
* Strong Book of Business and COIs to drive immediate productivity.
Preferred Experience:
* Bachelor's degree in Business, Accounting or Finance with a minimum of 3
years of bank lending sales experience and a minimum of 1 year of credit
analysis experience.
Responsibilities
The Small Business Banker will assist small business clients with their banking needs. This role involves providing financial advice and support to help clients manage their accounts effectively.
Linked-in
Google