Small Business Partner at Bank of New Zealand

Queenstown, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lending Experience, Business Financials, Business Development, Relationship Building, Networking, Customer Satisfaction, Credit Risk Management, Proactive Communication, Market Knowledge, Team Collaboration, Problem Solving, Self-Motivation, Agility, Customer Goals, Trust Building, Community Engagement

Industry

Banking

Description

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. Mō te Tūranga | About the Role Our Small Business Partners make a meaningful difference to customers by helping them to unlock their full growth potential – You’ll have the opportunity to not only showcase your talents, but also grow professionally with the help of a supportive and committed team. You'll be working with some of our more complex business and small business customers, responsible for managing and growing a that portfolio of those customers, helping them achieve their goals, while also being out in market building relationships with future BNZ customers. What does the day to day for a Small Business Partner look like? Build and manage a portfolio of new and existing small business customers, with the goal of enhancing customer satisfaction and credit risk profile. Be a trusted partner for clients by demonstrating an understanding of their business. Understand BNZ’s specialist offering and refer customers as appropriate. Create and maintain a proactive and structured call cycle and frequent contact with all customers. Maintain strong networking relationships with market advocates and stay up to date with industry activities. What is the most exciting thing about these opportunities? The great thing about these roles is the customers. You'll see first-hand the difference we make by helping them to unlock the full growth potential in their business. We need someone who is motivated by connecting with new opportunities - not afraid to put themselves out there or pick up the phone to see how we can help. You'll be seen as a "trusted advisor" and build confidence by demonstrating your ability to work effectively and efficiently in supporting them meet their financial goals. It’s an opportunity to make a meaningful difference to customers by helping to unlock the full growth potential in their business and driving the prosperity of New Zealand. What attributes will make you successful? Proven lending experience and an understanding of business financials is required for this role, and you’ll ideally understand the challenges that come with running a small business. You'll also demonstrate business development or previous experience acquiring new business. You’ll enjoy getting out into the Business community and forging long lasting relationships with new and existing customers as well as building strong relationships with your colleagues. We're passionate about delivering great outcomes for our customers. We’re a hard-working team where we need who deliver results. It is a fast-paced environment, so if you enjoy being busy and you're self-motivated, this might be the opportunity for you! Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 03 November 2025 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Responsibilities

Build and manage a portfolio of new and existing small business customers, enhancing customer satisfaction and credit risk profile. Act as a trusted partner for clients, understanding their business needs and referring them to BNZ’s specialist offerings as appropriate.