SMALL WORKS PLANNER

BELFOR provides a comprehensive service for a variety of insurance companies by reinstating their customers’ homes after flood or fire damage. The role holder will be required to be manage small works projects, primarily in domestic properties – guiding permanent staff and sub-contractors to ensure the project is complete to the clients satisfaction. It is envisaged that the majority of time will be spent on-site managing the team throughout, solving problems and reporting on progress.

SKILLS & EXPERIENCE REQUIRED

• Trade background with experience of direct work to customer
• Demonstrated experience in planning and delivering small works or maintenance projects.
  · Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
  · Ability to manage multiple concurrent projects with competing priorities.
  · Excellent communication and stakeholder management skills, including the ability to communicate with diverse stakeholders.
  · Understanding of budgeting and cost control.
  · Ability to provide excellent customer service and build strong client relationships.
  · Understanding of building codes, safety regulations, and other relevant requirements.

QUALIFICATIONS

• NVQ Level 3 or equivalent in a relevant field (e.g., Construction, Building Services, Trade)
• IOSH Managing Safely or NEBOSH Certificate
• Full UK driving licence
  Job Type: Full-time
  Pay: £42,000.00-£44,000.00 per year
  Work Location: On the roa

Maintain clear communication with clients and internal teams to ensure project requirements are understood and met, resulting in positive feedback and repeat business.

• Compliance and Risk Mitigation

Ensure all planned works adhere to health and safety regulations, CDM requirements, and internal quality standards, reducing risk and ensuring legal compliance.

• Real-Time Visibility of Project Progress

ROLE PURPOSE

To ensure the successful delivery of small works projects by proactively planning and coordinating resources, enabling timely completion, cost efficiency, and high-quality outcomes that meet client expectations and compliance standards.

KEY OUTCOMES & RESPONSIBILITIES

• Projects Delivered On Time and Within Budget:

Develop and maintain detailed project schedules that enable small works to be completed within agreed timeframes and financial parameters.

• Optimised Resource Allocation:

Ensure the right people, materials, and subcontractors are scheduled effectively to maximise productivity and minimise downtime. This may involve hands-on trade support during the job.

• Client Satisfaction and Stakeholder Confidence:

Maintain clear communication with clients and internal teams to ensure project requirements are understood and met, resulting in positive feedback and repeat business.

• Compliance and Risk Mitigation:

Ensure all planned works adhere to health and safety regulations, CDM requirements, and internal quality standards, reducing risk and ensuring legal compliance.

• Real-Time Visibility of Project Progress:

Provide accurate and timely reporting on project status, risks, and milestones to enable informed decision-making and early intervention where needed.

• Continuous Improvement in Planning Processes:

Identify opportunities to improve planning workflows, tools, and coordination practices to enhance future project delivery.