Job Title: Smart Hands Technician
Location: Wichita, KS
Duration: 1-2 week contract
Pay Rate: $25-32/hr. (Based on Experience)
Position Overview:
As a Smart Hands Technician, you will be responsible for providing on-site assistance in Wichita, KS. Your primary focus will be on placing Avaya telephone sets. This role requires a proactive and adaptable individual who can work effectively in a dynamic environment.

Responsibilities:

• Place and test Avaya telephone sets at client location, ensuring optimal functionality and user satisfaction.
• Collaborate with technical teams to execute tasks that require physical presence.
• Document all work performed.
• Maintain a high level of customer service, ensuring client needs are met promptly and professionally.
• Follow company and industry standards for safety, security, and best practices in telecommunications and IT support.

Qualifications:

• High school diploma or equivalent; technical certifications or associate degree in a related field is a plus.
• Proven experience as a Smart Hands Technician or similar role, with specific experience in placing and/or setting up VoIP phones.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with clients and remote technical teams.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Valid driver’s license and the ability to travel to client sites as needed.

Job description is subject to change at supervisor’s discretion at any time.
Verigent is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Types: Contract, Temporary
Pay: $25.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Work Location: In perso

• Place and test Avaya telephone sets at client location, ensuring optimal functionality and user satisfaction.
• Collaborate with technical teams to execute tasks that require physical presence.
• Document all work performed.
• Maintain a high level of customer service, ensuring client needs are met promptly and professionally.
• Follow company and industry standards for safety, security, and best practices in telecommunications and IT support