Smartwool : Sales Associate, KeyHolder (Fixed-Term, Full-time) - Queenstown at VFC

Queenstown, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Teamwork, Product Knowledge, Visual Standards, Attention To Detail, Computer Proficiency, KeyHolder Duties

Industry

Retail Apparel and Fashion

Description

Join Smartwool and help people find comfort, confidence, and joy in the outdoors. As a Full-time Sales Associate, KeyHolder you’ll be the face of our brand—creating an exceptional in‑store experience, connecting authentically with customers, and sharing your knowledge of Merino wool, outdoor activities, and our sustainability‑driven mission. What You’ll Do Deliver warm, engaging customer service Support daily store operations and visual standards Share product knowledge and help customers find the right gear Work collaboratively with your team to prioritize customer experience What You Bring Customer service experience and strong communication skills Ability to connect with diverse customers Flexibility to work weekends, evenings, and holidays Curiosity about Smartwool products, outdoor activities, and our community Attention to detail and basic computer proficiency Who We Are Smartwool creates Merino wool apparel designed for comfort, durability, and adventure. We’re committed to sustainability, responsible sourcing, and building a community that welcomes everyone. As part of VF Corporation, we offer comprehensive benefits and the chance to grow within a global family of outdoor and active brands. Our Parent Company, VF Corporation VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at www.vfc.com. What drives us: Your vibe attracts your tribe. At Smartwool, we believe our values set the standard. They create our vision and help us build a team of change-makers. Openness: Honesty glues us together Advocacy: We will always protect what we love Action: The opportunity to grow will always inspire us Inclusivity: the more we share, the bigger our impact Fun- Loving: Fun is who we are. What we do. Its what we make. Free To Be, our commitment to Inclusion, Diversity, Equity & Action Ready to join a team that’s passionate about the outdoors and the planet? If this opportunity feels like something you're passionate about, and it fits with your skills and experience, please click apply below to send us your CV. R-20260308-0006 VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, and Timberland®. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world. VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to PeopleServices@vfc.com.

Responsibilities

The Sales Associate, KeyHolder will be responsible for delivering warm, engaging customer service and supporting daily store operations while sharing product knowledge about Merino wool and outdoor activities. They will also work collaboratively with the team to prioritize the customer experience.