SMB Account Manager (Hybrid) at knowbe4
Clearwater, FL 33755, USA -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 25

Salary

0.0

Posted On

19 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Professional Development, Security, Gmail, Social Engineering, Technology, Software, Pre Employment Testing, Millennials, Salesforce

Industry

Marketing/Advertising/Sales

Description

ABOUT KNOWBE4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree a plus
  • Proven track record in sales
  • 3 years selling software to Small Medium Enterprise
  • Familiarity with standard concepts, practices and procedures within the IT Security Field
  • Experience with Salesforce and Gmail
  • Network or Security Plus preferred
  • Excellent verbal and written communications
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision

INDIVIDUALS SEEKING EMPLOYMENT AT KNOWBE4 ARE CONSIDERED WITHOUT PREJUDICE TO RACE, COLOR, RELIGION, NATIONAL ORIGIN, AGE, SEX, MARITAL STATUS, ANCESTRY, PHYSICAL OR MENTAL DISABILITY, VETERAN STATUS, GENDER IDENTITY, SEXUAL ORIENTATION OR ANY OTHER CHARACTERISTIC PROTECTED UNDER APPLICABLE FEDERAL, STATE, OR LOCAL LAW. IF YOU REQUIRE REASONABLE ACCOMMODATION IN COMPLETING THIS APPLICATION, INTERVIEWING, COMPLETING ANY PRE-EMPLOYMENT TESTING, OR OTHERWISE PARTICIPATING IN THE EMPLOYEE SELECTION PROCESS, PLEASE VISIT WWW.KNOWBE4.COM/CAREERS/REQUEST-ACCOMMODATION.

No recruitment agencies, please

Responsibilities
  • Promote and sell KnowBe4’s range of products and services
  • Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
  • Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
  • Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
  • Achieve or exceed monthly quotas and/or targets
  • Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
  • Follow up on marketing leads to generate sales opportunities and pipeline
  • Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
  • Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
  • Support in the renewal process where there is an opportunity to grow the account
  • Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite
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