SMB Sales Representative (Hybrid) (Position located in DC) at KnowBe4

Arlington, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Cybersecurity, SaaS, Communication, Prospecting, Consultative Selling, Pipeline Development, Deal Management, Product Expertise, Teamwork, Data-Driven, Technical Aptitude, Growth Mindset, Networking, Customer Acquisition, Relationship Building

Industry

Computer and Network Security

Description

About KnowBe4 Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Arlington positions open to candidates located in the Washington DC area. The Opportunity Join our high-performing SMB Sales team and launch your cybersecurity sales career by building meaningful relationships with small and mid-sized businesses who need security solutions they can trust. As an SMB Sales Representative, you'll own the complete sales journey from first contact to closed deal, driving new business acquisition through relentless prospecting and strategic territory development. We're looking for a driven hunter with an authentic passion for cybersecurity who thrives in collaborative environments and is ready to make an immediate impact. This role is your launchpad - demonstrate success in SMB and accelerate your path to Mid-Market or Enterprise sales with unlimited earning potential in the fastest-growing Human Risk Management company. What You'll Do Drive New Customer Acquisition: Identify, prospect, and close net new SMB customers in your assigned territory through strategic cold calling, networking, and high-level prospecting while maximizing conversion of inbound marketing leads into revenue opportunities Master Consultative Selling Excellence: Conduct compelling online demos of KnowBe4's Security Awareness Training Platform, articulating our value proposition and helping prospects understand how our solutions transform their business security posture and overall cybersecurity effectiveness Build Pipeline Mastery: Develop and maintain a robust pipeline of potential customers through relationship building, strategic follow-up, and consistent prospecting activities that generate predictable revenue growth and quota achievement Own the Complete Sales Cycle: Identify key decision makers, qualify opportunities effectively, and navigate SMB buying processes while forecasting new business prospects that result in successful long-term client relationships and sustainable sales growth Execute Strategic Deal Management: Act strategically in pricing negotiations and discount offerings within established policies, maximizing deal value while ensuring customer success and creating foundation for future expansion opportunities Champion Product Expertise: Become a master of KnowBe4's complete product portfolio, maintaining deep knowledge of our offerings to effectively promote solutions at trade shows and position our cybersecurity platform against competitive alternatives You'll Excel Here If Sales Foundation Excellence: Proven track record in sales with 1-3 years of software (SaaS) sales experience to Small Medium Businesses, demonstrating consistent quota achievement and territory growth in competitive markets Cybersecurity Passion: Familiarity with IT Security concepts with genuine interest in helping SMB organizations strengthen their security awareness and protect against evolving cyber threats Technology Proficiency: Experience with Salesforce CRM + Gmail, Network+ or Security+ certification preferred, with demonstrating technical aptitude and ability to discuss security solutions credibly with prospects Communication Mastery: Excellent verbal and written communication skills with natural ability to build rapport, conduct compelling presentations, and articulate complex security value propositions in terms that resonate with SMB decision makers Hunter Mentality: Motivated, energetic self-starter who thrives on prospecting, cold calling, and generating new opportunities while maintaining persistent follow-up and relationship-building activities that drive consistent pipeline growth Data-Driven Excellence: Stats-driven business professional who leverages metrics to optimize performance, forecast accurately, and make strategic decisions that accelerate deal closure and quota over-achievement Collaborative Independence: Strong teamwork skills combined with ability to work with minimum supervision, balancing individual accountability with cross-functional collaboration that drives collective team success Growth Mindset: Bachelor's degree preferred with demonstrated commitment to continuous learning, professional development, and career advancement in the cybersecurity and technology sales industry Hybrid Work Enthusiast: Thrives in our collaborative 4-day in-office environment where high-energy teamwork and spontaneous collaboration drive innovation, while appreciating the flexibility that hybrid work provides Why You'll Love It Here Career Launch Platform: Proven pathway from SMB to Mid-Market, Enterprise, and leadership roles with advancement opportunities for high performers who consistently exceed expectations and demonstrate growth readiness Category Leader Advantage: Sell the undisputed cybersecurity awareness market leader with 94% customer satisfaction Continuous Growth: Human Risk Management demand increases during economic uncertainty, providing job security and consistent opportunity regardless of market conditions High-Energy Culture: Dynamic team environment celebrating individual wins, quota achievements, and career milestones where success is shared and top performance is recognized across the organization Industry Impact: Help small and mid-sized businesses build stronger security cultures while protecting against increasingly sophisticated cyber threats that could devastate smaller organizations without proper awareness training Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits. Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.

Responsibilities

Drive new customer acquisition by identifying, prospecting, and closing net new SMB customers. Own the complete sales cycle while developing and maintaining a robust pipeline of potential customers.