SMC Value Stream Lead, Oracle Fusion Americas at Johnson Controls

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle Fusion SMC, B2B Service, Service Logistics, Oracle Fusion ERP, Oracle E-Business Suite, Subscription-to-AR, Subscription-to-RMCS, Oracle Database, BIP, OTBI, REST API, SOAP API, Oracle OCI, VBCS, App Composer, DevOps

Industry

Industrial Machinery Manufacturing

Description

Job Title: Oracle Fusion SMC Value Stream Lead Location: Bangalore Experience: 15+ Years Role Overview We are seeking a highly experienced Oracle Fusion SMC (Subscription Management Cloud) Value Stream Lead to join our team. This role requires deep functional expertise in Oracle SMC and B2B Service / Service Logistics processes, combined with strong leadership, delivery, and DevOps acumen. The successful candidate will be responsible for owning the end‑to‑end SMC value stream, driving prioritization, delivery, and continuous improvement while partnering closely with business stakeholders, delivery teams, and system integrators. Key Responsibilities Value Stream & Delivery Leadership Own Oracle Fusion SMC value stream including enhancements and production support. Plan, prioritize, and manage approved enhancement and support backlogs in collaboration with Business Process Owners (BPOs), Delivery Leads, and Solution Architects. Perform capacity planning and resource allocation to meet delivery timelines and business commitments. Optimize backlog execution to ensure efficient delivery across enhancements and production support. Drive continuous improvement initiatives to reduce manual effort, automate processes, and minimize support tickets. Team & Stakeholder Management Lead and manage a team of Oracle Fusion functional and technical consultants. Provide functional and technical guidance following Oracle and industry best practices. Partner with service providers and manage onshore/offshore delivery models to ensure timely, high‑quality solutions. Collaborate with other Fusion Value Stream Leads, DevOps teams, and delivery/support teams across integrated edge applications. Operations, Support & Governance Lead day‑to‑day issue analysis and resolution in production environments. Follow Johnson Controls’ Major Incident Management process for P1/P2 incidents by engaging appropriate teams. Coordinate production deployment scheduling, reviews, and approvals with Release and Deployment leaders. Ensure solutions align with global delivery standards and enterprise architecture. Provide value‑stream‑level KPI reporting to BPOs and Delivery Leadership. Required Expertise & Qualifications Functional & Technical Expertise 15+ years of overall experience with Oracle Fusion ERP and Oracle E‑Business Suite. Proven experience in Oracle Subscription Management Cloud (SMC) and B2B Service / Maintenance Cloud. At least one end‑to‑end Oracle SMC implementation experience. Strong understanding of: Subscription‑to‑AR and Subscription‑to‑RMCS data flows Maintenance Cloud and Service Logistics processes Expertise in Oracle Fusion functional configuration for small‑ and large‑scale initiatives. Hands‑on working knowledge of: Oracle Database and data structures BIP and OTBI report creation and migration REST and SOAP APIs Oracle OCI, VBCS, and App Composer Leadership & Communication Strong ability to communicate complex concepts effectively with both technical teams and business stakeholders. Proven experience leading cross‑functional teams in high‑pressure, fast‑paced environments. Exceptional collaboration, influence, negotiation, and relationship‑building skills. Strong organizational skills with the ability to prioritize and execute in a dynamic environment. Education & Certifications Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience). Oracle Fusion Cloud certifications preferred. Preferred Skills Experience working in Agile / DevOps delivery models. Knowledge of additional Oracle Fusion modules. Experience driving automation and operational excellence initiatives. Additional Information Willingness to work in a challenging environment to meet project and business timelines. Alignment with Johnson Controls’ core values: Integrity, Teamwork, Excellence, Customer Focus, and Accountability. Johnson Controls is an Equal Opportunity Employer. We do not discriminate on the basis of any legally protected category. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities

Own the end-to-end Oracle Fusion SMC value stream, managing enhancements, production support, and backlog prioritization. Lead a team of functional and technical consultants while partnering with business stakeholders and system integrators to drive continuous improvement.