SME Product Owner at AIS

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Agile, Product Backlog, User Stories, UAT, Data Analysis, UX/UI, Market Research, Fintech, SME Banking, KPI Tracking, Stakeholder Management, Product Lifecycle Management, Customer Satisfaction, Strategic Planning

Industry

Telecommunications

Description

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. We are looking for potential candidates who are eager to learn and grow to join our young talent team. Job Posting Location Bangkok Job Summary Job Description Summary We are seeking a highly driven and customer-centric SME Product Manager to design and develop end-to-end financial solutions tailored for small businesses. This role will lead the full product lifecycle, from market research and product conceptualization to delivery, performance tracking, and continuous enhancement. You’ll work closely with cross-functional teams and strategic partners to deliver scalable, compliant, and high-impact SME solutions such as lending, deposit, and collection services Job Description 1. Product Backlog & Feature Prioritization Prioritize features and known issues based on feedback from customer service, real users, and development teams Lead daily stand-up meetings with developers; update product backlog at least twice weekly 📌 Ensure product development stays on track and resources are effectively allocated 2. User Behavior & Product Performance Analysis Analyze dashboards and customer feedback weekly Track adoption rates, drop-off points, NPS, and conversion funnels Propose UX/UI improvements or new features based on findings 📌 Enhance product usability and improve customer satisfaction 3. Cross-functional Collaboration Facilitate weekly planning sessions with UX/UI, IT, Risk, Compliance, and Marketing teams Write clear user stories and lead Agile sprint planning every two weeks 📌 Ensure features are feasible, aligned, and ready for launch 4. User Acceptance Testing (UAT) Develop and execute test cases with QA and business analysts Track bugs and follow up until resolution 📌 Deliver quality features with minimized risk 5. Product Design & Innovation for SME Segment Conduct research, interviews, and surveys to understand SME needs Develop business cases and product proposals quarterly Present ideas to leadership for project approval 📌 Build competitive, market-driven solutions for SME customers 6. Performance Tracking & Reporting Monitor key product KPIs including revenue, usage, and customer satisfaction Prepare monthly performance reports for management 📌 Enable data-driven improvements and timely strategy shifts 7. Market Trends & Competitor Analysis Research weekly on fintech and SME banking trends through reports, articles, or events Benchmark product features against local and global competitors 📌 Ensure product innovation is ahead of market and aligned with future SME needs Recruiter Atitaya Dechpan (อทิตยา เดชปาน) AIS is transforming from “Telecom Service Provider” into “Digital Life Service Provider” offering innovative services for customers’ daily life. We realize that people are the most important factor to drive sustainable growth of the company. We always strive to develop and create growing opportunity for our people by offering challenging work according to individual’s talent. As we are adapting ourselves to rapidly changing environment, our people will have opportunity to work in various challenging projects. Our culture emphasizes teamwork and meritocracy as we believe that people are the most important factor behind our success.

Responsibilities

The SME Product Owner will lead the full product lifecycle for financial solutions, including market research, product conceptualization, and delivery. They are responsible for managing the product backlog, facilitating Agile sprint planning, and tracking performance metrics to ensure data-driven improvements.