SMG - MEDICAL RECEPTIONIST at Sparrow

Lansing, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Medical Record Maintenance, Insurance Billing, EMR Proficiency, HIPAA Compliance, Patient Admitting and Discharging, Verbal Communication, Written Communication, Data Entry, Phone Etiquette

Industry

Hospitals and Health Care

Description

Job Opportunity Job ID: 54699 Positions Location: Lansing, MI Job Description General Purpose of Job: Perform Description: Positions Location: Lansing, MI Job Description General Purpose of Job: Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments. Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail. Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes. Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures. Maintain records/files, obtain authorization forms for services and release of records. Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax). Assume preceptor role for new clerical assistants Other duties as assigned. Job Requirements General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities Education • High school diploma or GED Specialized Knowledge and Skills • Demonstrates knowledge of CRT keyboard to process transactions. • 80% accuracy in demographic input • Demonstrated excellent verbal and written communicaiton skills • Ability to work in an EMR University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Job Family Administrative/Clerical Requirements: Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Sparrow Medical Group Experience Level New Grad

Responsibilities

Perform general clerical duties including scheduling, greeting, and admitting patients while managing medical records and incoming calls. Facilitate referrals and ensure accurate data entry for insurance billing and patient demographics.