SMG-SCHEDULING SPECIALIST at Sparrow

Lansing, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Coordination, Patient Information Gathering, EPIC, Radiant, Liaison, Customer Service, Multitasking, Attention To Details, Dependability, Independent Work, Medical Terminology, Word Processing, Dictation, Transcription, Excel

Industry

Hospitals and Health Care

Description

Job Opportunity Job ID: 52074 Positions Location: Lansing, MI Job Description General Purpose of Description: Positions Location: Lansing, MI Job Description General Purpose of Job: Schedule and coordinate resources for patient procedures. Obtain all needed patient related information. Verify all procedures in EPIC. Greet and check in patients for testing using AIDET. Support Administration in their daily needs. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Radiant scheduling system. Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. Schedules patient procedures using EPIC obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. Shares needed patient testing instructions with nursing staff Monitor accuracy of scheduled orders coming through Centralized Scheduling. Process patient orders via EPIC. Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. Handles confidential information on a daily basis and maintains HIPPA compliance. Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned Initiates pages to physicians and staff. Maintains patient medical records. Job Requirements General Requirements BCLS within 6 months Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with scheduling applications. Education High School Diploma or GED Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multitask • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Must pass data testing at 7,000 keystrokes or greater • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Job Family Administrative/Clerical Requirements: Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Sparrow Medical Group Experience Level New Grad

Responsibilities

The primary duties involve scheduling and coordinating resources for patient procedures using the EPIC/Radiant system, which includes obtaining confidential patient demographic and insurance information. This role also requires serving as a liaison for Centralized Scheduling, processing orders, and managing all incoming and outgoing communications using AIDET standards.