Snr Client Relationship Officer Assets at NSW Department of Communities and Justice
Dubbo NSW 2830, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

04 May, 25

Salary

110266.0

Posted On

24 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Responsibilities

YOUR ROLE

Provide region based services, project management, assessment and reports on current and prospective assets and property building and refurbishment quality and completion against contract standards to provide clients with appropriate housing.

WHAT YOU’LL DO

  • Assess local properties and report on fit for use, property condition, quotation of cost of repair and refurbishment priority to address client needs and to comply with relevant legislation, policies and procedures.
  • Resolve client based issues by working collaboratively with property owning and property managing organisations to achieve a suitable outcome for the client
  • Monitor, assess and report on quality, progress and issues in new build and refurbishment programs, escalating and resolving assigned issues to ensure timely completion and compliance with policy and contractual obligations.
  • Manage housing providers on work and maintenance backlog, recommend and implement actions to expedite scheduled work.
  • Project manage small to medium repair projects on AHO and community owned properties. Recommend and complete initial portfolio redevelopment feasibility reviews
  • Update asset databases and provide written reports and assessments on building works, refurbishments, properties and key issues for resolution ensuring confidentiality, accuracy and integrity.
  • Contribute to the Asset Management Plan and business and performance planning at the regional level. Plan activities and projects to ensure the team meets broader planning and service commitments, and own work plans, activity tracking and measurements of work schedule completion are finalised according to agreed standards.
  • Work collaboratively with central Assets team and regional team to ensure a co-ordinated approach to region based asset services, assessment and reporting.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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