Snr Manager (Interpretation & Visitor Experience) at NHB National Heritage Board
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

0.0

Posted On

27 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Outdoor Spaces, Integration, Exhibition, Experience Design, Collaboration, Fit Out, Design

Industry

Marketing/Advertising/Sales

Description

EXPERIENCE DESIGN FOR CORE FM EXPERIENCE AND PROJECT CITIZENS INSTALLATION

  • Work collaboratively with the Curatorial and Exhibitions teams and a team of creatives on the experience design of the FM’s permanent and special exhibitions that will be launched in 2028. This entails developing the visitor journey mapping and experience design of core spaces outside the galleries and that includes the outdoor spaces with commissioned art installations.
  • Develop the interpretive and digital tools for visitors to experience seamless storytelling in the Memorial’s unique integrated indoor-outdoor experience and that includes integration with the larger Bay East Garden.
  • Conceptualise and develop the Project Citizens installation (an interactive digital wall) that will draw from the stories collected from our founding generation. This includes curating and presenting the stories in an emotive. dynamic and generative way.

VISITOR EXPERIENCE AND SERVICE BLUEPRINT

  • Implement the Service Blueprint that translates the Founders’ Memorial Charter (that expresses our vision and who we are) to how online and physical visitors will experience the Memorial. The Blueprint will guide our Visitors Services team and Volunteers. This will include revamping the Memorial’s website and creating a Customer Service guide for Visitor Services and Volunteers.
  • Work with the team to develop FM’s “Making of” exhibition which will be part of the visitor centre at the Memorial and co-develop activity spaces for families and students at the Memorial, in collaboration with stakeholders. This includes working closely with the other FM teams on the design and fit-out of the spaces.
Responsibilities

At the Founders’ Memorial, we are creating a brand-new garden-museum experience for Singaporeans, by Singaporeans. A national landmark at the heart of our garden city, uncovering the story of how independent Singapore came to be, and bringing Singaporeans together to reflect and talk about the heritage of our founding leaders – what it means for us today and for the future. A home for Singapore’s founding values to live on and find new life in its people.
Are you excited at the prospect of making museum experiences come alive? Can you identify with the mission of inspiring Singapore’s future through reflecting on our past? If the answer is “yes”, join us at the Founders’ Memorial! We are seeking a dynamic and passionate individual to join our Education, Interpretation and Digital Engagement team at the Founders’ Memorial. The ideal candidate will be responsible for creating campaigns and opportunities to increase awareness for the Memorial, and for visitors to discover citizens’ stories at the Memorial.
We are looking for a suitable candidate to join the Education, Interpretation and Digital Engagement team. You will join a passionate and cross-disciplinary team and work with a range of creatives and partners. Be part of the making of this “living” Memorial that will connect and inspire Singaporeans for generations to come.

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