SO_IT Infrastructure Support Engineer–Storage and Server_TM_2026 at Bosch Group

Coimbatore, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Server Management, Windows, Linux, Incident Resolution, Server Monitoring, Troubleshooting, Storage Management, SAN, NAS, Vendor Coordination, Documentation, Collaboration, 24/7 Support, Problem Escalation, Knowledge Sharing, Basic Hardware Troubleshooting

Industry

Software Development

Description

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities : Server Management (Windows/Linux) Support resolution of server-related incidents (Windows/Linux) by following defined procedures and meeting SLA requirements Assist with routine server monitoring, basic maintenance, and initial troubleshooting of server environments Coordinate with internal teams and vendors under guidance for hardware or software-related support Participate in knowledge-sharing sessions within the team and learn server management best practices Maintain basic documentation of server incidents, actions taken, and vendor communications Storage Management (SAN/NAS) · Basic hardware troubleshooting skills, with exposure to SAN cabling and storage hardware issues under guidance · Assist in coordinating with vendors for storage hardware support, including part replacements and RMA processes · Ability to identify issues and escalate complex or critical problems to senior engineers or management when required · Support investigation and resolution of storage-related incidents, and track escalated issues until closure · Participate in knowledge-sharing activities within the team and learn storage (SAN/NAS) best practices · Maintain basic documentation of incidents, resolutions, and vendor communications FTS Collaboration Operate effectively within a 24/7 Follow-the-Sun support model, ensuring smooth handovers between shifts across global teams. Maintain a high level of professionalism and reliability while working in a rotational shift environment, covering multiple time zones. Cooperate closely with server, network, and database teams to provide integrated solutions and support. Qualifications Educational qualification: B.E (IT or Computer Science) or Equivalent. Experience : 2–4 years of experience in IT infrastructure with a focus on server manageme Additional Information Personal Profile: We are looking for a motivated and flexible IT Infrastructure Support Engineer with 2-4 years of experience or relevant hands-on exposure in server and storage technologies. This role supports our 24/7 Fo Legal Entity: Bosch Global Software Technologies Private Limited

Responsibilities

The role involves managing server environments and resolving server-related incidents while ensuring adherence to SLA requirements. Additionally, the engineer will assist in storage management and coordinate with vendors for hardware support.