SO_ServiceNow_ITOM_Developer_PUN_2026 at Bosch Group
Pune, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

ServiceNow ITOM, Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management, CMDB, SCOM, SolarWinds, Nagios, JavaScript, REST/SOAP APIs, PowerShell, ITIL, AIOps

Industry

Software Development

Description
Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Key Responsibilities: Implement and configure ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management Integrate monitoring tools (e.g., SCOM, SolarWinds, Nagios, etc.) with Event Management. Design and maintain MID Servers and credentials for Discovery and Service Mapping. Build and maintain CMDB with accurate and up-to-date configuration items (CIs). Work with stakeholders to understand business requirements and deliver ITOM solutions. Troubleshoot and resolve ITOM-related issues. Collaborate with development and infrastructure teams for seamless solution delivery. Required Qualifications: 2–5 years of hands-on experience in ServiceNow ITOM. Strong understanding of ServiceNow CMDB, Discovery patterns, and CI relationships. Experience with Event Management and integrating with third-party monitoring tools. Good grasp of Service Mapping concepts and troubleshooting techniques. Proficient in JavaScript, REST/SOAP APIs, and PowerShell/scripting for automation. Familiarity with ITIL processes and best practices. Strong problem-solving and communication skills. Preferred Skills: ServiceNow Certified Implementation Specialist – ITOM or Discovery. Experience in Cloud Discovery and Cloud Management. Exposure to ITOM Health (Health Log Analytics, AIOps). Experience working in Agile/Scrum environments. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Additional Information 2-5 years' experience in ServiceNow development. Legal Entity: Bosch Global Software Technologies Private Limited
Responsibilities
The role involves implementing and configuring ServiceNow ITOM modules such as Discovery, Service Mapping, and Event Management, while also integrating various monitoring tools with the platform. Key tasks include designing MID Servers, maintaining the CMDB, gathering business requirements, and collaborating with infrastructure teams for solution delivery.
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