SOC Manager at KROLL ASSOCIATES S PTE LTD

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SIEM, Microsoft Sentinel, ServiceNow, Xurrent, SOAR, EDR, Threat Intelligence, MITRE ATT&CK, NIST CSF, ISO 27001, SLA Management, Incident Response, Stakeholder Management, Team Leadership, Playbook Management, Reporting

Industry

Business Consulting and Services

Description

Location: India (Bangalore or Mumbai) Reports to: Engagement Leader Engagement Model: Client-dedicated, 16x7 Role Overview As the SOC Manager for one of our client engagements, you will lead a dedicated team of analysts supporting a 16x7 Security Operations Centre. You will be responsible for overseeing day-to-day operations, ensuring SLA compliance, managing incident workflows, and serving as the primary operational contact for the SOC ticketing and resolution services. This role is critical to maintaining a high standard of security monitoring, response, and reporting tailored to client’s environment and expectations. Key Responsibilities SOC Operations Management: Lead and coordinate a team of 3-5 analysts to ensure effective triage, investigation, and resolution of security incidents. Client Liaison: Act as the operational point of contact for the client, participating in governance calls, incident reviews, and reporting sessions. Incident Oversight: Ensure timely escalation, containment, and resolution of incidents in line with client’s playbooks and escalation matrix. Process & Playbook Management: Maintain and enhance the client’s SOPs, response playbooks, and shift handover protocols. Reporting & Metrics: Deliver daily, weekly and monthly operational reports, SLA dashboards, and executive summaries to client stakeholders as required. Team Development: Mentor SOC staff, conduct performance reviews, and support hiring and onboarding of new analysts. Required Skills & Qualifications 6–10 years of experience in cybersecurity operations, with at least 2 years in a SOC leadership role. Strong knowledge of SIEM (e.g., Microsoft Sentinel), service desk, (e.g., ServiceNow, Xurrent)SOAR, EDR, and threat intelligence platforms. Familiarity with MITRE ATT&CK, NIST CSF, and ISO 27001 frameworks. Proven experience managing client-facing engagements and delivering against SLAs. Excellent communication and stakeholder management skills. Bachelor’s degree in Computer Science, Information Security, or a related field. Preferred Certifications CISSP, CISM, or GIAC certifications. ITIL Foundation (for service management alignment). Working Hours Rotational shifts within a 16x7 schedule. Flexibility to support escalations or critical incidents outside standard hours when required. #LI-SP1 #LI-Hybrid

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Responsibilities

The SOC Manager will lead a team of 3-5 analysts in a client-dedicated 16x7 Security Operations Centre, overseeing daily operations, ensuring SLA compliance, and managing incident workflows. This role serves as the primary operational contact for the client regarding SOC ticketing and resolution services.