SOC Manager at KROLL ASSOCIATES S PTE LTD

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SIEM, ServiceNow, Xurrent, SOAR, EDR, Threat Intelligence, MITRE ATT&CK, NIST CSF, ISO 27001, SLA Management, Incident Response, Stakeholder Management, Team Leadership, Playbook Management, Microsoft Sentinel

Industry

Business Consulting and Services

Description

Location: India (Bangalore or Mumbai) Reports to: Engagement Leader Engagement Model: Client-dedicated, 16x7 Role Overview As the SOC Manager for one of our client engagements, you will lead a dedicated team of analysts supporting a 16x7 Security Operations Centre. You will be responsible for overseeing day-to-day operations, ensuring SLA compliance, managing incident workflows, and serving as the primary operational contact for the SOC ticketing and resolution services. This role is critical to maintaining a high standard of security monitoring, response, and reporting tailored to client’s environment and expectations. Key Responsibilities SOC Operations Management: Lead and coordinate a team of 3-5 analysts to ensure effective triage, investigation, and resolution of security incidents. Client Liaison: Act as the operational point of contact for the client, participating in governance calls, incident reviews, and reporting sessions. Incident Oversight: Ensure timely escalation, containment, and resolution of incidents in line with client’s playbooks and escalation matrix. Process & Playbook Management: Maintain and enhance the client’s SOPs, response playbooks, and shift handover protocols. Reporting & Metrics: Deliver daily, weekly and monthly operational reports, SLA dashboards, and executive summaries to client stakeholders as required. Team Development: Mentor SOC staff, conduct performance reviews, and support hiring and onboarding of new analysts. Required Skills & Qualifications 6–10 years of experience in cybersecurity operations, with at least 2 years in a SOC leadership role. Strong knowledge of SIEM (e.g., Microsoft Sentinel), service desk, (e.g., ServiceNow, Xurrent)SOAR, EDR, and threat intelligence platforms. Familiarity with MITRE ATT&CK, NIST CSF, and ISO 27001 frameworks. Proven experience managing client-facing engagements and delivering against SLAs. Excellent communication and stakeholder management skills. Bachelor’s degree in Computer Science, Information Security, or a related field. Preferred Certifications CISSP, CISM, or GIAC certifications. ITIL Foundation (for service management alignment). Working Hours Rotational shifts within a 16x7 schedule. Flexibility to support escalations or critical incidents outside standard hours when required. #LI-SP1 #LI-Hybrid

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Responsibilities

The SOC Manager will lead a team of 3-5 analysts in a 16x7 Security Operations Centre, overseeing daily operations, ensuring SLA compliance, and managing incident workflows. This role serves as the primary operational contact for client ticketing and resolution services.