Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
SOC Monitoring and Response Analyst II
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Mission First, People Always
As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the front who make this happen every day.
By taking care of our people, their well-being, and their career development, we provide them with the necessary tools and environment to ensure the success of our mission.
Overview

The Security Operations Centre is looking for a SOC Security Monitoring and Response Analyst II to continuously monitor, identify, analyse, and investigate Security events triggered by our Security Controls. The Security Operations Centre (SOC) is an integral part of Mastercard’s Corporate Security team and continuously monitors, identifies, and manages threats to our technology, data, and assets. The ideal candidate is passionate about information security and technology, highly motivated, analytical, and a team player. The role requires a strong understanding of cutting-edge technology and/or information security principles, analytical thinking, prioritization, and a team-first mentality. In this role, you will:

• Perform triage of identified security events by leveraging various Security technologies to continuously monitor, analyse, prioritize, and investigate it in a fast-paced environment.
• Demonstrate an ability to support security functions within SOC, such as SIEM, Firewalls, IDS/ IPS, DLP, email protection, anti-virus, malware analysis, etc.
• Contribute to maintaining the knowledge base by updating standard operating procedural documentation.
• Actively participate and contribute to the projects to uplift SOC Capabilities by collaborating with global SOC analysts.
• Work collaboratively with security engineering & automation team to review detection content and provide feedback.
• Work with various business units and application owners to resolve security issues and vulnerabilities.
• Apply technical capabilities within own discipline to coach and develop junior resources.

All About You

The ideal candidate for this position should:

• Experience working in beginner or Intermediate level Security Operation Centre Analyst or Incident response roles.
• Strong ability to think Analytically, critically and apply it to investigate alerts and have problem-solving skills.
• Strong understanding of security technologies (Intrusion Detection and Prevention Systems, Web Proxy, Antivirus, Security Information and Event Management (SIEMs), Endpoint Detection agents, etc.)
• Strong understanding of OSI Model, TCP/IP, MITRE ATT&CK, Kill Chain, Vulnerability Management and Networking principles.
• Good Knowledge of incident response and handling methodologies.
• Good written and verbal communication skills.
• Good Experience and Knowledge of Windows or Unix based Operating Systems.
• Relevant industry certifications such as Security+, GCIA, GCIH, or CISSP are a plus.
• Ability to work on the weekend roster for shift coverage and occasional off-hours shift coverage.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or the breach, and
• Complete all periodic mandatory security training in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

The Security Operations Centre is looking for a SOC Security Monitoring and Response Analyst II to continuously monitor, identify, analyse, and investigate Security events triggered by our Security Controls. The Security Operations Centre (SOC) is an integral part of Mastercard’s Corporate Security team and continuously monitors, identifies, and manages threats to our technology, data, and assets. The ideal candidate is passionate about information security and technology, highly motivated, analytical, and a team player. The role requires a strong understanding of cutting-edge technology and/or information security principles, analytical thinking, prioritization, and a team-first mentality. In this role, you will:

• Perform triage of identified security events by leveraging various Security technologies to continuously monitor, analyse, prioritize, and investigate it in a fast-paced environment.
• Demonstrate an ability to support security functions within SOC, such as SIEM, Firewalls, IDS/ IPS, DLP, email protection, anti-virus, malware analysis, etc.
• Contribute to maintaining the knowledge base by updating standard operating procedural documentation.
• Actively participate and contribute to the projects to uplift SOC Capabilities by collaborating with global SOC analysts.
• Work collaboratively with security engineering & automation team to review detection content and provide feedback.
• Work with various business units and application owners to resolve security issues and vulnerabilities.
• Apply technical capabilities within own discipline to coach and develop junior resources

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or the breach, and
• Complete all periodic mandatory security training in accordance with Mastercard’s guidelines

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines