SUMMARY

Reporting to the Director of Social Capital, the Social Capital Coordinator serves as a support for the Difference Makers® and Alumni team, including general administrative support, communication, planning and scheduling, enabling the team to work most effectively with internal and external stakeholders to fulfill commitments.
The successful candidate will have excellent communication, people and collaboration skills, business acumen, exemplary work ethic, drive, strong organizational skills, self-motivation, facilitation and problem-solving skills. The ideal candidate will also possess the ability to cross cultural boundaries to build and maintain strong working relationships.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree in fields related to Business, Project Management, Education, Public Administration, or related field.
• Two (2) years of relevant experience in an administrative, coordinator or support role.
• Demonstrated experience coordinating events for multiple audiences.
• Experience managing projects across multiple different departments and stakeholders.

SKILLS REQUIREMENT

• Advanced Proficiency in Zoom, Microsoft Office Suite, Google Suite, Adobe Suite, and Client Relationship Management systems
• Excellent organization, prioritization, project management and planning skills
• Excellent written and verbal, and interpersonal communication skills
• Highly collaborative, able to build and maintain resources and partnerships across all levels of the organization
• Culturally competent and experienced working with diverse populations and perspectives
• A strong self-starter, enthusiastic toward development and creation of new initiatives
• Sensitivity and ability to appreciate the perspectives of personnel within companies, faith-based communities, civic groups, and other organizations
• Strong problem-solving skills, including the ability to address tough issues quickly and effectively.
• Comfortable with ambiguity, adaptable, and flexible in a fast-paced work environment.
• Ability to collect, analyze and synthesize data for both volunteerism and resource acquisitions.

Team Support:

• Coordinate the execution of program activities according to the program plan.
• Ensure that program activities operate within the policies and procedures of the organization.
• Create detailed work plans that outline the activities and timelines necessary to achieve program objectives.
• Oversee daily administrative, operational and logistical activities, ensuring support for departmental goals, metrics, initiatives and projects.
• Procure space and equipment, organize and set up for team and other meetings. Serve as the primary point of contact for program participants, stakeholders, and partners.
• Develop and maintain effective communication channels with all program stakeholders.
• Identify and allocate resources required for program implementation.
• Coordinate the procurement of program materials and supplies.
• Maintain program documentation, including contracts, agreements, files, records, and correspondence.
• Perform other duties as assigned.
• Assist with the brainstorming, coordination, and execution of programming and events.
• Develop draft communications and research information as needed
• Develop and sustain positive working relationships with all stakeholders, including staff to ensure positive information and communication channels relevant to the smooth running of the business
• Input and monitor accurate information to the team data base, Salesforce, and work with other departments to make ensure services and volunteer hours are tracked appropriately.
• Prepare reports and presentations to support program objectives.
• Provide ongoing updates to Marketing for print and digital media, such as the CIS Website, CIS print, electronic newsletters, and social media.
• Partner with the Volunteer and Community Resource Coordinator to support the volunteer screening process including interviews, background checks and orienting social capital volunteers.
• Work with the CIS Research and Evaluation team to define potential metrics or factors for evaluating engagement success, evaluate the internal placement process and student outcomes related to social capital experiences.

Administrative Support:

• Provide administrative support to program staff and volunteers as needed.
• Handle confidential information appropriately following CIS policies and procedures.
• Ensure student and parent consent forms are on file.
• Schedule and organize program-related meetings, workshops, and events. Take minutes for Difference Makers® grant compliance or other meetings as assigned
• Submit web invoice requests in Blackbaud for staff needs and check requests/reimbursements