Social Care Housing Navigator at CATHOLIC CHARITIES OF TOMPKINS/TIOGA

Ithaca, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

24.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Screening, Navigation, Housing Support, Pre-tenancy Services, Transitional Services, Tenancy Sustaining Services, Care Planning, Documentation, Billing, Invoicing, Compliance, Collaboration

Industry

Non-profit Organization Management

Description

Description We are Hiring! Job Posting: Social Care Housing Navigator Location: 324 w. buffalo st, Ithaca, ny 14850 Employment Type: Full Time 35hrs, M-F 8:30am-4pm Salary: $24.00 an hour General Description The Social Care Network is a group of community-based organizations, healthcare providers, and other partners who are working together to provide screening, navigation, and delivery of Enhanced Health-Related Social Needs Services (HRSN) to Medicaid Managed Care Members. HRSN services include housing support, nutrition, and non-medical transportation. Catholic Charities Tompkins/Tioga is one of the organizations that is participating in the network. Catholic Charities’ role as an Enhanced HRSN Provider is to provide Housing Support Services to Medicaid Members that have an identified housing social care need in the Tompkins County area. This position will focus on providing Pre-tenancy Services, Community Transitional Services, Tenancy Sustaining Services and Housing, Transition, and Navigation Services. Essential Duties and Responsibilities Receives and responds to referrals of Medicaid members experiencing housing instability. Completes standardized screenings and eligibility assessments for Enhanced HRSN Housing Services. Provides Housing Transition and Navigation, Pre-Tenancy, Community Transitional, and Tenancy Sustaining Services to qualified Medicaid members. Becomes familiar with the Social Care Network program and the available services. Gains an understanding of the local and regional service providers that are participating in the Social Care Network, especially those serving Tompkins County. Links and refers program participants to local and regional service providers as appropriate. Creates and maintains Member Care Plans for individuals supported by the Social Care Network. Encourages and supports participant engagement with complementary services that promote housing stability and overall well-being (e.g., benefits, behavioral health supports, employment services). Works collaboratively with Catholic Charities staff, Care Compass, healthcare partners, community providers, landlords, housing providers, and utility companies to support continuity of care. Provides feedback to improve service workflows, referral processes, and identify community resource gaps. Maintains accurate and timely documentation and service data in required systems. Tracks service delivery, time allocation, and program activities to support HRSN billing, invoicing, and compliance Attends required meetings, supervision, and trainings related to HRSN services, Unite Us, and housing navigation best practices. Completes other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Responsibilities

This role involves receiving referrals for Medicaid members experiencing housing instability, completing necessary screenings, and providing comprehensive housing support services including pre-tenancy, transitional, and tenancy sustaining services. The navigator will also link participants to local service providers and maintain accurate member care plans and documentation.