Social Media and Online Community Manager at IREN

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

130000.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Media Management, Community Management, Technical Writing, Content Strategy, Developer Relations, Data Analytics, Editorial Calendar Management, Brand Positioning, Public Relations, Digital Marketing, Stakeholder Collaboration, Community Moderation

Industry

technology;Information and Internet

Description

IREN is a leading next-generation data center business powering the future with 100% renewable energy. We build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in. We’re looking for a creative, technically curious, and community-first Social Media & Online Community Manager to elevate IREN’s presence across digital channels and build a high-impact community around our AI Cloud and infrastructure solutions. You’ll play a critical role in defining IREN’s voice online - leading content, growing our digital audience, and fostering trust with customers, engineers, developers, founders, and partners. You’ll collaborate with Marketing, Commercial, Product, and Investor Relations teams to tell compelling stories, create conversation, and help position IREN as a category leader in infrastructure powering AI. We have grown substantially since 2019, from our inception in Australia to now having several facilities across North America and being listed on NASDAQ… and we are just getting started! By joining us, you will be contributing to the future of sustainable high-performance compute and the local communities we strive to have a positive impact on. * 5 - 10 years of experience in developer community, technical marketing, or social media roles, preferably in cloud, AI, or infrastructure sectors * Proven ability to grow and engage technical/developer audiences * Strong writing skills and ability to explain technical concepts in clear, engaging ways * Familiarity with key platforms popular with tech audiences (X, LinkedIn, YouTube, Discord, Reddit) and community tools/analytics * Data-oriented mindset to optimize community and content strategies * Self-starter, collaborative, and comfortable in a fast-paced, high-growth environment Reporting to the Social Media Strategist, the Social Media and Online Community Manager is responsible for: Social media content & execution: * Execute and manage IREN’s day-to-day social media presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit, and emerging platforms, in line with the strategy and direction set by the Social Media Strategist. Manage and maintain the editorial calendar, scheduling content in alignment with product launches, events and the Investor Relations calendar, as directed by the Social Media Strategist. Produce and publish content that is relevant, insightful, and visually engaging, working within the approved content pillars and brand guidelines established by the Social Media Strategist * Developing and implementing a content calendar across key social channels * Collaborating with Content Marketing, Product Marketing, Commercial and Investor Relations teams to develop reactive content and ensure content consistency and impact * Manage content scheduling and conduct pre-publish quality checks across all channels, including copy, links, and formatting Online community growth & engagement: * Moderate and manage day-to-day community activity to ensure productive and inclusive conversation * Identify and support power users, early adopters, and advocates to drive organic community growth * Build and nurture IREN’s technical community through platforms like Discord and Reddit * Launch engagement programs (e.g. AMAs, community spotlights, office hours) to foster trust, connection, and two-way dialogue Apply and uphold IREN’s brand voice consistently across all digital touchpoints, in accordance with the guidelines set by the Social Media Strategist brand voice & positioning: * Ensure messaging aligns with IREN’s strategic narrative * Translate technical updates and roadmap developments into audience-appropriate, commercially relevant content Track platform analytics, community sentiment, and content performance, reporting findings to the Social Media Strategist to inform ongoing strategy insights & feedback loop: * Surface key insights from social and community channels to the Social Media Strategist for real-time optimisation opportunities, as well as internal teams (Product, Marketing, Commercial and Investor Relations) * Provide real-time feedback from users and prospects to inform product positioning and customer experience Thought leadership & brand activation: * Support campaigns, launches, event activations, and thought leadership initiatives by amplifying IREN’s presence online * Coordinate with the wider marketing and events teams to extend the reach of content and event moments * Identify opportunities to participate in trending conversations or cultural moments relevant to AI infrastructure and cloud The IREN Package At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader Total Rewards package, thoughtfully designed to support your health, well-being, and long-term success. Compensation * Annual compensation range of $95,000 - $130,000K. Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region. * Total Compensation package may be inclusive of short-term and long-term incentives. * Relocation (as applicable and based on successful candidate circumstances) Health & Wellness * Medical, dental, and vision insurance coverage – 100% company paid for employees, 75% company paid coverage for dependents * Company-paid life and disability insurance * Voluntary life, critical illness, and accident coverage available * Health Savings Accounts (HSA) – when combined with the High-Deductible Health Plan * Employee Assistance Program and wellness resources Financial Well-Being * 401(k) retirement plan with company match * Financial wellness tools and resources Time Off & Flexibility * Paid Time Off (PTO) and paid holidays * Flexible work arrangements Growth & Development * Opportunities for advancement and internal mobility * Training and personal development opportunities Lifestyle & Culture * Company events and team-building activities We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need! IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation. By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com. 

Responsibilities

Manage IREN's day-to-day social media presence and editorial calendar across platforms like X, LinkedIn, and Discord. Build and nurture a technical community of developers and engineers while translating complex AI infrastructure updates into engaging content.