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Social Media Manager | Female at Burjline Builders

, , India -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Information, Order Management, Social Media Management, Digital Engagement, Brand Communication, Written Communication, Instagram Business, WhatsApp Business, Customer Support, Reporting, Trend Analysis

Industry

Construction

Description

Key Responsibilities Respond promptly and professionally to customer messages on Instagram DMs and WhatsApp Provide accurate product information (pricing, sizing, fabric, availability, delivery timelines) Assist customers with product recommendations Handle order-related inquiries, follow-ups, and basic customer support Track customer inquiries and report common questions or issues Qualifications Bachelor’s degree in Marketing, Communications, Media, or related field Strong written communication skills Familiarity with Instagram and WhatsApp Business Good understanding of brand communication and social media trends Experience Minimum 1 year of experience in social media management, digital engagement, brand communication, or a related role Experience handling Instagram DMs and WhatsApp interactions for a brand or business Prior experience in fashion, retail, or e-commerce is an added advantage

Responsibilities

Key duties involve promptly responding to customer messages on Instagram DMs and WhatsApp, providing accurate product details such as pricing, sizing, and availability, and assisting with product recommendations. The role also requires handling order-related inquiries and tracking common customer issues for reporting.