Social Media Manager - La Concha Resort at The Condado Collection

San Juan, , United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Media Management, Content Creation, Photography, Videography, Analytics, Communication, Storytelling, Hospitality, Caribbean Culture, Organizational Skills, Proactivity, Adobe Creative Suite, Canva, Google Analytics, Copywriting, Engagement

Industry

Hospitality

Description

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together! Key Responsibilities Develop, manage, and execute La Concha’s social media content calendar across platforms (Instagram, Facebook, TikTok, LinkedIn, YouTube, Pinterest, etc.). Create and curate visually captivating and brand-aligned content that highlights the resort’s design, dining, nightlife, and beachside lifestyle. Collaborate with photographers, videographers, and the PR team to produce high-quality assets that reflect the resort’s distinctive personality and elevated Caribbean flair. Monitor social media trends, audience behavior, and competitive activity to keep La Concha’s channels engaging and culturally relevant. Engage daily with followers and guests to foster an authentic online community, responding promptly and warmly to inquiries and feedback. Partner with the marketing, sales, and F&B teams to promote events, partnerships, and on-property activations. Manage influencer collaborations and user-generated content to amplify reach and authenticity. Track performance metrics (engagement, reach, sentiment, conversions) and deliver monthly reports with insights and recommendations. Ensure all digital communications uphold La Concha’s brand standards, tone of voice, and visual identity. Any Additional task required within the scoop of work Qualifications Bachelor’s degree in Marketing, Communications, Digital Media, or related field. Minimum 1–3 years of experience in social media management, preferably within hospitality, lifestyle, or luxury brands. Strong creative vision and aesthetic sense, with proven experience producing social-first photography and video content. Deep understanding of platform analytics, audience growth strategies, and paid media performance. Exceptional communication and storytelling skills in English and Spanish. Passion for hospitality, Caribbean culture, and creating engaging, visually driven narratives. Organized, proactive, and able to thrive in a dynamic, fast-paced resort environment. Required Skills & Tools Social Media Management Platforms: Sprout Social, Meta Business Suite, Later, Hootsuite, or similar. Design & Content Creation Tools: Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro, Illustrator), Canva, and CapCut or equivalent video editing apps. Analytics & Reporting: Google Analytics, Meta Insights, and native platform analytics. Scheduling & Collaboration Tools: Trello, or similar workflow systems. Strong photography and videography sensibility for content direction and visual consistency. Copywriting and caption creation tailored for each platform’s tone and audience. Benefits 401(k) 401(k) Matching Health Insurance Vision Insurance Dental Insurance Paid Holidays Employee Discount The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities

Develop and manage La Concha’s social media content calendar across various platforms while creating visually captivating content that highlights the resort's offerings. Engage with followers to foster an authentic online community and track performance metrics to deliver insights and recommendations.