Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Social Media Manager to join our Marketing team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

• With the guidance of the Director of Marketing Communications design and implement the hotel’s social media and e-commerce strategy with KPIs.
• Proactively plan creative, compelling, and targeted social media activity and campaigns.
• Stay informed of upcoming trends and developments within the field of social media.
• Research and develop new ways to leverage social content to improve performances.
• Setting KPIs for social media agencies and using relevant social media monitoring tools to manage all of the resort’s social channels.
• Conduct competitive analysis studies on competition and provide recommendations on content changes for the resort’s social channels.
• Oversee all social media accounts of the resort, which includes F&B and Spa, through social media agencies and ensure accountability.
• Prepare and implement the annual social media content strategy in accordance to brand.
• Prepare bi-weekly posting and Instagram Stories for approval of the Director of Marketing Communications.
• Plan and execute social media influencer campaigns, working closely with local and/or international influencers / KOLs and with the Assistant Public Relations Manager.
• Collaborate with the eCommerce Manager to create and execute social media campaigns that will generate leads, drive quality traffic and fans/follower’s engagement.
• Community and crisis management on multiple social media accounts.
• Prepare monthly reports on social media for distribution to department heads and executive committee.
• Work closely with various departments to produce quality content for social media.
• Writing, commissioning, and editing materials for a range of key hotel’s audiences for use across all social media platforms.
• Plan, organize and oversee all social media photography / videography sessions